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Head of Enterprise Learning
Human Resources Recruitment
💰 Salary Not shared
📊 Market ₹250,000–₹450,000/mo (₹3,000,000–₹5,400,000/yr)
About the Company
Role Purpose: We are looking for an experienced learning leader to join the Global Service Centres (GSC) Learning function as Head of Enterprise Learning . This role will lead the delivery arm of the GSC Learning function and help advance our ambition to transform learning from a traditional training model into a more modern, learner-centric experience. The role will oversee enterprise learning strategy, standards, learning architecture, capability roadmaps, digital learning, AI-enabled learning and the broader learning technology ecosystem. The successful candidate will play an important role in ensuring that GSC learning initiatives are strategically aligned, globally scalable, measurable and capable of delivering meaningful business impact.
Responsibilities
- ● Enterprise Learning Strategy & Architecture
- ● Lead the development and execution of the Enterprise Learning Strategy and architecture.
- ● Define and manage the GSC Learning architecture, capability roadmaps and digital learning journeys.
- ● Establish consistent governance, standards and design principles for enterprise learning across GSC.
- ● Ensure learning initiatives are aligned with business priorities and transformation goals.
- ● Learning Experience & Digital Transformation
- ● Lead the transition from traditional training approaches towards modern, learner-centric and digitally enabled learning experiences.
- ● Drive digital learning initiatives, including AI-enabled learning solutions.
- ● Partner on the evolution and adoption of GSC Learning Technology platforms.
- ● Champion innovation in learning methodologies, tools and technologies.
- ● Capability Building
- ● Shape leadership and functional capability-building programmes across GSC.
- ● Build scalable approaches to capability development that can be leveraged across functions and geographies.
- ● Ensure enterprise learning solutions support current and emerging capability requirements.
- ● Learning Measurement & Business Impact
- ● Establish meaningful learning metrics and measurement frameworks.
- ● Strengthen the organisation's ability to demonstrate learning effectiveness and business impact.
- ● Use data and insights to continuously improve learning programmes and learner experiences.
- ● Stakeholder & Partner Management
- ● Partner closely with People Function, Technology, Business and Functional leaders.
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