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Customs Operations FinOps Specialist
Accounting
💰 Salary Not shared
📊 Market ₹60,000–₹95,000/mo (₹720,000–₹1,140,000/yr)
About the Company
Lovable is a platform that lets you build apps and websites by chatting with AI. We are a small European team of serial founders, product engineers, physicists, competitive programmers and people who just care about building a great product quickly. We're on a mission to build the last piece of software that the world will ever need. Software Development Specialties: Software Development, AI, AI code generation, Software Engineering, Vibe coding
Responsibilities
- ● Generate and validate invoices (manual/system-based) for customs services.
- ● Ensures month end closure activities are done on time.
- ● Record revenue charges, taxes, duties, and incidental costs in job systems (e.g., Kewill). Validate and manage costs from customs and third-party agents; handle ad-hoc cost entries.
- ● Process invoice cancellations and reissuance based on approvals.
- ● Coordinate invoice dispatch and ensure timely communication with Customer Experience and Ops teams.
- ● Manage customer relationships and deliver exceptional service to both internal and external stakeholders through professional email communication.
- ● Support compliance reviews and provide accurate data for KPI and Management Information System reporting.
- ● Accountabilities
- ● Accurate and timely generation, validation, and dispatch of invoices for customs-related services.
- ● Precise recording and reconciliation of costs, taxes, and duties in job systems to maintain financial integrity.
- ● Compliance with internal controls and external regulations for customs financial processes.
- ● Delivery of error-free financial data to support reporting and audit requirements.
- ● Address and resolve customer complaints or disputes promptly while maintaining alignment with company policies and procedures.
- ● Collaborate with team members to ensure efficient and effective completion of multiple operational activities.
- ● Apply problem-solving skills to identify and address customer issues.
- ● Strong email communication skills and effective problem-solving abilities.
- ● Excel Knowledge is must
- ● High attention to detail with strong organizational capabilities.
- ● Ability to work collaboratively in a team and support rotating shifts as needed.
- ● Ability to manage multiple tasks simultaneously.
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