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Customs Operations FinOps Specialist
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Accounting
💰 Salary Not shared
📊 Market ₹60,000–₹95,000/mo (₹720,000–₹1,140,000/yr)
About the Company
Maersk is a global leader in integrated logistics and have been industry pioneers for over a century. Through innovation and transformation we are redefining the boundaries of possibility, continuously setting new standards for efficiency, sustainability, and excellence. At Maersk, we believe in the power of diversity, collaboration, and continuous learning and we work hard to ensure that the people in our organisation reflect and understand the customers we exist to serve. With over 100,000 employees across 130 countries, we work together to shape the future of global trade and logistics. Join us as we harness cutting-edge technologies and unlock opportunities on a global scale. Together, let's sail towards a brighter, more sustainable future with Maersk.
Responsibilities
- ● Generate and validate invoices (manual/system-based) for customs services.
- ● Ensures month end closure activities are done on time.
- ● Record revenue charges, taxes, duties, and incidental costs in job systems (e.g., Kewill). Validate and manage costs from customs and third-party agents; handle ad-hoc cost entries.
- ● Process invoice cancellations and reissuance based on approvals.
- ● Coordinate invoice dispatch and ensure timely communication with Customer Experience and Ops teams.
- ● Manage customer relationships and deliver exceptional service to both internal and external stakeholders through professional email communication.
- ● Support compliance reviews and provide accurate data for KPI and Management Information System reporting.
- ● Accountabilities
- ● Accurate and timely generation, validation, and dispatch of invoices for customs-related services.
- ● Precise recording and reconciliation of costs, taxes, and duties in job systems to maintain financial integrity.
- ● Compliance with internal controls and external regulations for customs financial processes.
- ● Delivery of error-free financial data to support reporting and audit requirements.
- ● Address and resolve customer complaints or disputes promptly while maintaining alignment with company policies and procedures.
- ● Collaborate with team members to ensure efficient and effective completion of multiple operational activities.
- ● Apply problem-solving skills to identify and address customer issues.
- ● Strong email communication skills and effective problem-solving abilities.
- ● Excel Knowledge is must
- ● High attention to detail with strong organizational capabilities.
- ● Ability to work collaboratively in a team and support rotating shifts as needed.
- ● Ability to manage multiple tasks simultaneously.
Benefits
- ● Impact : Your work will directly contribute to the success of our global operations.
- ● Opportunity : Maersk provides ample opportunities for growth and development, both professionally and personally.
- ● Innovation : Join a forward-thinking team that embraces innovation and cutting-edge technologies.
- ● Global Exposure : Collaborate with colleagues from diverse backgrounds and gain exposure to international business practices.
- ● Work-Life Balance : We value work-life balance and offer flexible working arrangements to support our employees.
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