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Lead Logistics WESFARMER OPS Team Leader 1Maersk · IN - Pune
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Maersk

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Lead Logistics WESFARMER OPS Team Leader 1

✓ This company has sponsored visas before. The posting doesn't say so, but it's still worth applying.

🗓️ Posted 2026-10-20 IN - Pune Full-time Hybrid Manufacturing Transport Logistics
💰 Salary Not shared 📊 Market ₹60,000–₹95,000/mo

About the Company

Lovable is a platform that lets you build apps and websites by chatting with AI. We are a small European team of serial founders, product engineers, physicists, competitive programmers and people who just care about building a great product quickly. We're on a mission to build the last piece of software that the world will ever need. Software Development Specialties: Software Development, AI, AI code generation, Software Engineering, Vibe coding

Responsibilities

  • ● Coaching and development:
  • ● Challenges and supports direct reports in developing and implementing Customer service Strategy and adhering to global standards.
  • ● Performance :
  • ● Own and maintain the customers shipping and logistic needs E2E. build relationship and enhance business for the organization.
  • ● Monitors performance against established KPIs and budgets, takes corrective action when necessary and exceed where possible.
  • ● Continuously driver to reduce waste in the processes, by analyzing (speaking with) data and recommending improvements to relevant parties.
  • ● Deliver improvements to key processes to improve productivity and service levels to get on time delivery and pro-active notification to the customer
  • ● To manage team's performance against KPIs and take corrective action where necessary
  • ● To contribute to team's optimal performance
  • ● To contribute to continuous improvement of processes within scope of responsibility
  • ● Drive process efficiency, improve complaint resolution timeliness, optimize by challenging business rules/limitations and improve end-to-end service delivery to customers
  • ● Empower the team to suggest alternate viable solutions and actively resolve customer complaints within stipulated timeframe
  • ● Build strong and collaborative relationships with customers and confidence in SCM product
  • ● Capture and be Voice of Customer frequently and provide feedback to the team to improve SCM performance and customer experience
  • ● Share best practices and knowledge
  • ● Develop, engage and motive team people
  • ● Accountability
  • ● On time delivery of all the shipments and system updates by meeting the KPI
  • ● Customer satisfaction incl. CSAT score /KCXI
  • ● Proactive approach to clients and stake holders in case of delays

Requirements

  • ● Minimum 10 years of overall professional experience .
  • ● Minimum 2 years of relevant experience in a leadership/managerial role.
  • ● Preference will be given to candidates with experience in Supply Chain Management (SCM), Logistics, Transportation, or related operations .