TOS Deployment Lead

About the Company

Responsibilities

• ● APM Terminals
• ● At APM Terminals, a global leader in port and terminal operations, we enable global trade and drive sustainable growth. What drives us forward is a mindset of always improving - observing how work happens, identifying what creates value, and removing what gets in the way. We constantly look for smarter, simpler, and safer ways of operating. If you thrive in environments where people value learning and are committed to continuously improve daily operations, join us and be apart of our journey.
• ● As a TOS Delivery Lead, you will play a pivotal role in the Operations Technology backbone of the North Sea Terminal Bremerhaven (NTB) Transformation Project. Based onsite in Bremerhaven, Germany, you will lead the design, implementation and standardisation of Terminal Operating System (TOS) solutions - Navis XPS and N4 - as part of a long-term APM Terminals and Eurogate partnership investing approximately 1 billion in the modernisation of NTB.
• ● The transformation will increase terminal capacity from approximately three million to four million TEU annually, with the ambition to operate with zero greenhouse gas emissions, a first of its kind in Germany.
• ● Reporting directly to the Head of OT&A on site and functionally to the Global Product Line Manager TOS, you will work across internal and external stakeholders to translate operational needs into scalable, standardised TOS solutions that support the terminal's transformation and long-term operating model.
• ● What We Can Offer At APMT Terminals, we foster a dynamic learning and training culture that empowers our employees to excel. Our commitment to improvement is driven by Lean principles, ensuring that every team member has the opportunity to develop their skills and advance their careers.
• ● Shape the Operations Technology foundation of a flagship terminal transformation and one of the world's most efficient and resilient container terminals.
• ● Contribute directly to APM Terminals' operational excellence strategy, where scaling and standardising Operations Technology is central to how we run our terminals.
• ● Collaborate with global OT&A, Ops Excellence and TOS Product Line teams, alongside terminal users, vendors and external stakeholders in a technically and culturally diverse environment.
• ● Build deep expertise in Navis XPS and N4 delivery within a complex brownfield-to-transformation programme.
• ● Gain broad exposure to adjacent application portfolios including Billing, TAS, Gate and OCR. Key Responsibilities
• ● Design TOS solutions that best meet NTB's operational process needs, and direct the implementation of new versions, upgrades and standardisations across the terminal.
• ● Manage issues and risks arising from implementation, and answer inquiries on resolving generic and specific business TOS problems.
• ● Manage the Terminal relationship: communicate changes to functionality, document process changes, and align requirements generated from upgrades.
• ● Identify opportunities to standardise TOS configurations in collaboration with the Ops Excellence team, and support the terminal in adopting new standard configurations.
• ● Assess and support configurations, maintenance and future releases of the TOS, its modules and its interfaces.
• ● Engage proactively with the user community, lead diagnostic procedures for simple problems, and escalate complex issues appropriately.
• ● Assess and guide the Support Teams in OT&A and Tech, and provide inputs to other application portfolios (Billing, TAS, Gate, OCR) when applicable.
• ● Contribute to project delivery within scope, time and budget under the OT&A framework, and share knowledge to prepare successors and colleagues within the team.
• ● Support the development of tools and analysis that help Operations teams identify performance trends and pursue continuous improvement. What We Are Looking For Continuous improvement mindset: we are looking for someone who brings a thoughtful improvement mindset-curious about how work gets done and motivated to make meaningful, sustainable improvements over time.