Global Client Manager, Aid & Relief

About the Company

Responsibilities

• ● A.P. Moller - Maersk is an integrated logistics company working to connect and simplify our customers' supply chains. Through our global network and end-to-end logistics capabilities, we help customers manage complex supply chains and move goods across the world.
• ● Global Client Manager, Aid & Relief We are now recruiting a Global Client Manager for our Aid & Relief business. If you are passionate about global logistics, strategic customer partnerships and creating resilient supply-chain solutions for humanitarian organisations, this opportunity could be for you. We offer You will join a global, diverse and performance-driven organisation where commercial thinking, collaboration and customer value are at the centre of how we work. In this role, you will have significant ownership of a portfolio of strategic Aid & Relief customers and prospects, supported by experienced colleagues across sales, product, solution design and operations.
• ● An opportunity to play a central role in expanding Maersk's global Aid & Relief business.
• ● Ownership of strategic customer relationships, account plans and commercial growth priorities.
• ● Exposure to complex, international supply chains and end-to-end logistics solutions.
• ● A collaborative environment where you can influence across functions and geographies. The position is located in Aarhus or Copenhagen, Denmark. Key responsibilities As Global Client Manager, Aid & Relief, you will be the overall commercial owner and senior relationship lead for selected global customers and strategic prospects. You will build long-term partnerships, develop new business and coordinate Maersk's global account teams to deliver sustainable and profitable growth.
• ● Serve as global commercial owner for a portfolio of strategic Aid & Relief customers and prospects, with accountability for growth, profitability, customer satisfaction and retention.
• ● Develop and execute global account plans, stakeholder strategies and qualified opportunity pipelines aligned with customer priorities and Maersk's Aid & Relief ambitions.
• ● Build trusted relationships with senior stakeholders across procurement, logistics, supply chain, programme management and leadership.
• ● Identify, qualify and convert new opportunities across Maersk's end-to-end logistics portfolio through structured business development and consultative selling.
• ● Lead the commercial strategy for global tenders, contract negotiations and major customer opportunities, ensuring solutions are competitive, executable and commercially sustainable.
• ● Coordinate global account teams across sales, product, solution design, operations and local client management to ensure consistent engagement and execution.
• ● Translate complex humanitarian logistics requirements into integrated solutions across Ocean, Air, Landside, Warehousing, Customs, Project Logistics and Supply Chain Management.
• ● Drive implementation and account governance, including contract compliance, strategic business reviews, continuous improvement and escalation management.
• ● Manage commercial performance through disciplined pipeline management, forecasting, revenue growth and profit-margin optimisation.
• ● Contribute customer and market insights to Maersk's global Aid & Relief strategy, value proposition and commercial capability development. Who we are looking for Our ideal candidate is commercially driven, customer-focused and comfortable taking ownership in a complex global environment. You combine strategic thinking with strong execution and can mobilise colleagues across a matrix organisation without relying on formal authority. You are structured, collaborative and calm under pressure, with a genuine interest in supporting humanitarian supply chains. The strong candidate has:
• ● Proven experience in global account management, key client management, strategic sales or business development.
• ● Relevant experience from logistics, supply chain, freight forwarding, shipping or a related industry.
• ● Knowledge of Aid & Relief supply chains, humanitarian organisations, donor-funded programmes or public procurement is an advantage.
• ● Demonstrated ability to develop senior customer relationships and convert customer needs into measurable commercial value.