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Client Program Manager
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Sales
💰 Salary Not shared
📊 Market 3,500,000 DKK–5,500,000 DKK/mo (42,000,000 DKK–66,000,000 DKK/yr)
About the Company
Lovable is a platform that lets you build apps and websites by chatting with AI. We are a small European team of serial founders, product engineers, physicists, competitive programmers and people who just care about building a great product quickly. We're on a mission to build the last piece of software that the world will ever need. Software Development Specialties: Software Development, AI, AI code generation, Software Engineering, Vibe coding
Responsibilities
- ● This is a pipeline requisition for potential future openings. It does not indicate that a job opening currently exists at Maersk for this position. When a position becomes available that fits your background and experience, someone from our recruiting team will be in contact.
- ● We have a view beyond the ocean: integrating container logistics, connecting, and simplifying our customers' supply chain. We count on our people to make that happen
- ● Our opportunity
- ● Main responsibilities:
- ● Accountable for:
- ● Global Customer Relationship (as per stakeholder mapping)
- ● Global Customer Satisfaction
- ● Value to the customer (realization of existing contracts and new initiatives)
- ● Value to Maersk (efficiencies, automation, and standardization)
- ● Ensuring Customer Business Retention
- ● Seeking Executive Sponsor support for service delivery of the contracts
- ● Extended account team alignment to the service delivery of the contracts with Maersk.
- ● Ensure execution and reporting as per compliance requirements.
- ● Comply with Neutrality and Confidentiality guidelines
- ● Responsible for:
- ● Uncover customer pain points / supply chain challenges and define initiatives to address/eliminate same.
- ● Monitor service delivery performance globally or within scope assigned.
- ● Own and resolve customer operational escalations.
- ● Design customer scorecard & KPIs
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