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Principal Architect - Modern Work & CollaborationLogicalis · 3 Locations
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Logicalis

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Principal Architect - Modern Work & Collaboration

🗓️ Posted 2026-09-25 3 Locations Hybrid ICT
💰 Salary Not shared 📊 Market 6,250 GBP–8,333 GBP/mo

About the Company

Job Summary Serves as the technical authority for Logicalis' Collaboration and Modern Work solutions with primary focus on Cisco Collaboration technologies, including Cisco Unified Communications Manager (CUCM), Webex Calling, Webex Contact Center, and Collaboration Devices, with secondary focus on Microsoft 365 and Microsoft Teams. Responsible for enabling Logicalis Sales, Pre Sales, and Delivery teams to design, position, and deliver collaboration solutions that align to client business outcomes. Works across all aspects of the Logicalis sales and services organization to ensure teams can sell, design, implement, and manage Cisco led and multi platform collaboration solutions. Provides expertise on large, complex opportunities with primary focus on Deal Pursuit, Solution Development, Sales Enablement, and Go to Market execution within the Collaboration practice.

Requirements

  • ● Sales Enablement & Customer Advisory
  • ● Serves as a senior technical seller and advisor for governance-related customer engagements.
  • ● Partners with Sales to shape deals, influence strategy, and articulate governance value in early-stage customer conversations.
  • ● Enables Sales and Architects with clear, outcome-focused governance narratives, positioning guidance, and use-case-driven storytelling.
  • ● Leads or supports executive-level customer discussions, workshops, and roadmap conversations related to Modern Work technologies.
  • ● Provides architectural oversight and escalation in support of deal success and customer confidence.
  • ● Ensures consistency across sales, delivery, and managed services teams while keeping customer-facing messaging simple, practical, and commercial
  • ● Customer Engagement
  • ● Engages seamlessly with Sales and Delivery teams to support pursuit and transition of complex collaboration engagements.
  • ● Acts as the technical authority for Cisco Collaboration led solutions, including enterprise calling, contact center, and device strategies. Will provide oversight for multi practice engagement on large complex opportunities.
  • ● Participates in consultative and transformational sales opportunities and executive level customer engagements.
  • ● Provides input to account planning for strategic accounts and reviews collaboration architectures, pricing, and Statements of Work (SOWs).
  • ● Prepares for and conducts proofs of concept (POC) and proofs of value (POV).
  • ● Solution & Offering Development
  • ● Develops and evolves Cisco centric collaboration offerings including CUCM, Webex Calling, Webex Contact Center, and collaboration devices.
  • ● Incorporates Microsoft 365 into coexistence and hybrid collaboration strategies where appropriate.
  • ● Aligns with OEM partners to support offering definition, lifecycle management, and roadmap alignment.
  • ● Develops assessments, workshops, and consulting offerings for Modern Work & collaboration solutions.
  • ● Provides technical enablement, architecture standards, sales materials, and training for collaboration offerings.
  • ● Enables Solution Architects and Business Solution Consultants to position