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Marketing Executive
Marketing Communications
💰 Salary Not shared
📊 Market 2,250 GBP–2,417 GBP/mo (27,000 GBP–29,000 GBP/yr)
About the Company
Marketing Executive ScottishPower HQ, Glasgow (hybrid) Salary starting from 32,400 + excellent benefits Full-time, permanent position (happy to talk flexible working) Closing date: Wednesday 28 th of October 2026 Help us create a better future, quicker The Marketing Executive will join the Domestic Communications team who manage all of the Customer Business' In-Life domestic customer communications. The main purpose of this role is to support the team with the delivery and proofing of regulatory communications, delivery of ad-hoc campaigns, and updating the suite of customer charters and T&C's. The Marketing Executive will help deliver clear, concise customer-centred communications which achieve business objectives.
Responsibilities
- ● Help to develop, manage and implement marketing activity aimed at meeting the Customer Business' strategic and tactical goals
- ● Ensure customer charters are updated, complaint, regularly reviewed by stakeholders and easy to understand
- ● Ensure our communications are fit for purpose for a wide range of customers and follow the Plain English and Plain Numbers principals
- ● Consider regulatory, legal and compliance and Data Protection within all content and communications being developed
- ● Analysis of how comms perform and their impact on diverse business areas (such as inbound call volumes, debt collection, meter reads, losses, customer research etc.)
- ● Collaborate with Customer Services, Back Office, Digital and Sales and Marketing to ensure that key service principles are maintained and contact channels are effectively managed
- ● Work collaboratively with others to deliver business priorities within defined timelines
- ● Ensure compliance with brand guidelines and positioning as well as regulatory, government and industry requirements
- ● Ensure appropriate training, briefings and call centre support is provided
Requirements
- ● Educated to degree level or equivalent professional qualification in a Marketing related subject
- ● Proven track record of delivery in marketing
- ● Digital Marketing knowledge is highly desirable
- ● Knowledgeable and experienced within campaigns/communications
- ● Skilled communicator with effective influencing skills
- ● Numerate and analytical, with excellent attention to detail
- ● Ability to work to targets and tight deadlines
- ● Ability to quickly interpret data and make informed judgements
- ● Ability to work collaboratively and cross-functionally to deliver common objectives
- ● Ability to adapt to a rapidly changing environment
- ● Confident decision maker
- ● Excellent at multi-tasking
- ● Self-motivated
- ● Minimum Criteria
- ● Educated to degree level or equivalent Marketing professional qualification
- ● Proven track record of delivery in marketing
- ● Strong stakeholder skills
- ● Demonstrable ability of being numerate and analytical
- ● Comfortable using Excel, Word, MS Teams
- ● What's in it for you
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