arrow_back Back to Dashboard search Browse Jobs
Harrods logo

Harrods

Transaction Services Manager

🗓️ Posted 2026-08-27 Knightsbridge Full-time Hybrid Banking Financial Services

Company shared salary

NA

Market rate

4,500 GBP–6,500 GBP/mo (54,000 GBP–78,000 GBP/yr)

Based on similar roles (title + domain + location).

About the Company

Harrods is one of the world's leading luxury department stores and we're becoming a destination for top designers, and the most sought-after brands from around the globe. Our combined mission is to make visiting our iconic Knightsbridge store one of the world's most inspiring shopping experiences. Our Promise to You Help us make the impossible possible for our customers and we'll do something remarkable for you. As well as offering a friendly environment to inspire your best work, we provide abundant opportunities and support to build an exceptional career across the varied specialisms of our business. In return you'll receive an excellent benefits package, including an enhanced company pension, eligibility for a competitive bonus scheme, 25 days' holiday, and your birthday off, up to 33% in-store discount (including across our Food Halls and restaurants) and a season ticket loan. Uniquely You Whilst our job adverts outline the ideal qualities, skills, and prior experience for the role, we believe in the potential for growth and value individual strengths. If you can demonstrate the majority of skills and strong experience to thrive in this role, we would encourage you to apply. At Harrods we believe the personality and authenticity of our people sets us apart. We celebrate and invite applications from all cultures, backgrounds, tastes, and experiences and are proud of our culture where people from all walks of life can grow and thrive. What makes you unique make

About the Role

As a Transaction Services Manager, you will lead a high-performing team dedicated to delivering exceptional service and operational excellence. Using data, trend analysis, and feedback from our retail teams and customers, you will shape processes that meet evolving needs and regulatory requirements. Your role is pivotal in building trust with our most valued customers and strengthening long-term relationships with brands and stakeholders.

Responsibilities

  • ● ure where success is celebrated and challenges are met head-on. Through clear goal setting, performance coaching, and a focus on resilience, you will ensure your team consistently delivers under pressure. With a passion for people development and an eye for future talent, you'll set the standard for leadership that is both results-driven and people-focused.

Requirements

  • ● You'll come from a relevant industry such as banking or financial services, with proven experience handling high-value transactions and deep knowledge of compliance areas including AML, GDPR, KYC frameworks, sanctions and PEP screening, and transaction monitoring processes. You are a performance-driven leader with a knack for building resilient teams that thrive in fast-changing environments. Strategic yet hands-on, you keep your skills sharp and your team's development at the forefront, ensuring consistent growth across the department.
  • ● You'll also:
  • ● Be a natural communicator, excelling at building relationships across the business and translating complex information into clear, actionable insights for both specialists and non-specialists
  • ● Have an eye for detail and a data-driven mindset, using insights to identify risks, streamline processes, and influence key stakeholders
  • ● Be compliance-obsessed, staying ahead of regulatory changes and embedding best practice into every process to ensure the highest standards are met without compromise
  • ● Combine day-to-day delivery with long-term strategic thinking, exploring new ways to strengthen business resilience and add commercial value
  • ● Be commercially astute, understanding both Harrods and the luxury market, able to position Transaction Service as a true competitive advantage for our in-house brands