Sales Associate - Technology

🗓️ Posted 2026-09-04 Knightsbridge Full-time Hybrid Sales

Company shared salary

NA

Market rate

2,000 GBP–2,800 GBP/mo (24,000 GBP–33,600 GBP/yr)

Based on similar roles (title + domain + location).

About the Company

Harrods is one of the world's leading luxury departments stores and we're becoming a destination for top designers, and the most sought-after brands from around the globe. Our combined mission is to make visiting our iconic Knightsbridge store one of the world's most inspiring shopping experiences. Our Promise to You Help us make the impossible possible for our customers and we'll do something remarkable for you. As well as offering a supportive environment to inspire your best work, we provide abundant opportunities to build an exceptional career across the varied specialisms of our business. Uniquely You Whilst our job adverts outline the ideal qualities, skills, and prior experience for the role, we believe in the potential for growth and value individual strengths. If you can demonstrate the majority of skills and strong experience to thrive in this role, we would encourage you to apply. At Harrods we believe the personality and authenticity of our people sets us apart. We celebrate and invite applications from all cultures, backgrounds, tastes, and experiences and are proud of our culture where people from all walks of life can grow and thrive. What makes you unique makes us exceptional. If you want to know more about our people and our culture, search TogetherHarrods on LinkedIn, Facebook or follow us on Instagram @togetherharrods Additional Information: Time Type: Permanent Department: Technology (Alex Barnes)

About the Role

As a Technology Sales Associate, you'll play a key role in creating an engaging and informative shopping experience for our customers. Combining the "Art of Selling" with strong technical product knowledge, you'll provide tailored recommendations that meet customer needs while driving sales performance and encouraging repeat visits. Your day-to-day responsibilities will include: Delivering outstanding customer service and expert technology advice. Helping customers discover products and solutions that best suit their needs. Demonstrating technology products and explaining features and benefits. Building strong customer relationships through personalized service. Maintaining a clean, organized, and visually appealing sales environment. Processing transactions accurately and efficiently. Supporting stock replenishment, merchandising, and inventory activities. Staying up to date with the latest technology trends, products, and innovations. Contributing to sales targets, team objectives, and a positive store culture. No two days are the same. Our teams are trusted to work with autonomy while ensuring high merchandising standards, adequate stock availability, promotion of the Harrods Rewards programme, and exceptional customer experiences at every touchpoint.

Responsibilities

  • nology sales, customer service, or hospitality, and have a passion for delivering memorable customer experiences.
  • You are motivated by achieving sales targets and enjoy helping customers make informed purchasing decisions. You take pride in your professionalism, product knowledge, and ability to translate technical information into simple, customer-friendly advice.
  • Your high standards set you apart, and you consistently demonstrate reliability, attention to detail, and a commitment to excellence.
  • You thrive in a fast-paced environment and enjoy building relationships with customers and colleagues alike.
  • You will also:
  • Previous retail, technology sales, or customer-facing experience (preferred but not essential).
  • A genuine passion for consumer technology and innovation.
  • Strong communication and interpersonal skills.
  • Confidence demonstrating products and explaining technical features.
  • A proactive, customer-focused approach.
  • A desire to learn about new technologies and industry trends.
  • Flexibility to work weekends, evenings, and holidays as required.