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Private Shopping HostHarrods · Knightsbridge
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Harrods

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Private Shopping Host

🗓️ Posted 2026-08-12 Knightsbridge Full-time Hybrid Retail Consumer Products
💰 Salary Not shared 📊 Market 2,000 GBP–3,000 GBP/mo

About the Company

Harrods is one of the world's leading luxury department stores and we're becoming a destination for top designers, and the most sought-after brands from around the globe. Our combined mission is to make visiting our iconic Knightsbridge store one of the world's most inspiring shopping experiences. Our Promise to You Help us make the impossible possible for our customers and we'll do something remarkable for you. As well as offering a friendly environment to inspire your best work, we provide abundant opportunities and support to build an exceptional career across the varied specialisms of our business. In return, you'll enjoy a package that includes 22 days' holiday, your birthday off, double time on Bank Holidays, up to 33% Harrods discount (including our restaurants) plus joining our generous pension scheme. Uniquely You At Harrods we believe the personality and authenticity of our people sets us apart. We celebrate and invite applications from all cultures, backgrounds, tastes, and experiences and are proud of our culture where people from all walks of life can grow and thrive. What makes you unique makes us exceptional. If you want to know more about our people and our culture, search TogetherHarrods on LinkedIn, Facebook and follow us @togetherharrods on Instagram Additional Information: Time Type: Permanent Department: Personal & Private Shopping Services () (inactive)

About the Role

Our Client Experience Team are both our hosts and our ambassadors, welcoming the most discerning clientele to our Private Shopping Suites. First impressions are lasting impressions; therefore, the role of Private Shopping Host is fundamental to the experience curated for our clients.

Responsibilities

  • ● ents and room booking, manage our front desk, assist visitors in sign in procedures and maintain a clean and organised reception area.

Requirements

  • ● As Private Shopping Host, your ability to thrive under pressure and work with efficiency and pace to successfully manage all customer expectations will be unmatched. Remaining calm and composed, you will deal with challenging situations confidently and in a professional manner, escalating issues to management when necessary. You must be a fast learner, as you will need to quickly develop a full understanding of Private Shopping and be able to communicate this to a client when asked.
  • ● You will also:
  • ● Be a team player, with proven experience in team environments.
  • ● Provide exceptional customer service to our most discerning clients.
  • ● Be able to work with multiple teams, and handle multiple requests, by ensuring organisation.
  • ● Be able to work under pressure, by handling inquiries and provide accurate information about services, facilities and events.
  • ● Be friendly, approachable and have a customer oriented attitude.