Immersive Experience Restaurant Host - Part Time

Harrods is one of the world's leading luxury department stores and we're becoming a destination for top designers, and the most sought-after brands from around the globe. Our combined mission is to make visiting our iconic Knightsbridge store one of the world's most inspiring shopping experiences. Our Promise to You Help us make the impossible possible for our customers and we'll do something remarkable for you. As well as offering a friendly environment to inspire your best work, we provide abundant opportunities and support to build an exceptional career across the varied specialisms of our business. In return you'll receive: Competitive salary package of up to 19 p/h (this is made up of a generous base salary plus service charge) Great learning and development opportunities. Across our 27 outlets, there is a vast pool of knowledge to gain experience and grow expertise. Great career opportunities in multiple locations around the UK and going international. This role offers the opportunity to build your expertise in numerous different industries and grow an exciting career within Harrods. Access to a staff Canteen. Up to 30 days' annual leave (including Bank holidays) + your birthday off. Up to 33% Harrods discount. Uniquely You Whilst our job adverts outline the ideal qualities, skills, and prior experience for the role, we believe in the potential for growth and value individual strengths. If you can demonstrate the majority of s

As an Immersive Experience Restaurant Host, you will be responsible for owning the customer journey, creating a confident welcome and ensuring every guest is guided through the experience with warmth, clarity and care. You will support the smooth running of service by managing bookings, walk-ins, queues and guest flow, while working closely with front-of-house, dining, retail and kitchen teams to deliver a consistent, high-energy experience. Our Immersive Experience Restaurant Hosts also: Guide customers through each stage of their visit, managing flow, queues and expectations with clarity and control. Bring the experience to life through storytelling, strong product awareness and small, meaningful touches that create emotional connection.