Your career compass awaits
Create a free account to unlock
- ✓ See how you match this role
- ✓ AI resume tailored to this specific job
- ✓ Inside Track Companion — find your insider contact
- ✓ Skills gap analysis and upskill plan
- ✓ Interview prep kit for this role
- ✓ Relocation concierge — salary, tax, cost of living
Free — no credit card required
Confirm Application
Are you applying to ?
We'll track this in your dashboard as Applied.
Front of House Assistant Manager - The Wellness Clinic
Hospitality Tourism
Company shared salary
NA
Market rate
2,500 GBP–3,500 GBP/mo (30,000 GBP–42,000 GBP/yr)
Based on similar roles (title + domain + location).
About the Company
Harrods is one of the world's leading luxury department stores and we're becoming a destination for top designers, and the most sought-after brands from around the globe. Our combined mission is to make visiting our iconic Knightsbridge store one of the world's most inspiring shopping experiences.
About the Role
The Assistant Manager within the Wellness Clinic is responsible for supporting the Operations Manager driving the Front of House team to deliver exceptional sales, service and experience for all customers. They will coach and work with the Front of House team to improve performance and service given to customers through ensuring they have the right tools to deliver in their role effectively.
Requirements
- ● You will be required to set KPI/Objectives and productivity targets
- ● Support with recruitment, performance management, talent management, and any necessary people issues
- ● You must be effective at communicating and leading, acting as a role model through their behaviours
- ● You will operate at a senior level in resolving customer issues relating to FOH including handling complex complaints, requests and enquiries
- ● Our Promise to You
- ● The department offers good paths for career progression and personal development, and the skills and expertise you gain will be transferable, and highly coveted, in businesses across every industry.
- ● Our benefits package reflects the value you bring to our business. It includes up to 33% in-store discount, 22 days' annual leave, additional birthday off, season ticket loan, full access to our corporate health service and corporate discount for gym membership, restaurants, hotels and more.
- ● Uniquely You
- ● At Harrods we believe the personality and authenticity of our people sets us apart. We celebrate and invite applications from all cultures, backgrounds, tastes and experiences and are proud of our culture where people from all walks of life can grow and thrive. What makes you unique makes us exceptional.
- ● If you want to know more about our people and our culture, search TogetherHarrods on LinkedIn, Facebook or Instagram.
- ● Time Type: Permanent
- ● Department: Beauty Retail & Services (Stefano Sacchettini)
⚡ Full Resume Sandbox Canvas