Furniture Specialist

Harrods is one of the world's leading luxury department stores and we're becoming a destination for top designers, and the most sought-after brands from around the globe. Our combined mission is to make visiting our iconic Knightsbridge store one of the world's most inspiring shopping experiences. Our Promise to You Help us make the impossible possible for our customers and we'll do something remarkable for you. As well as offering a friendly environment to inspire your best work, we provide abundant opportunities and support to build an exceptional career across the varied specialisms of our business. Uniquely You Whilst our job adverts outline the ideal qualities, skills, and prior experience for the role, we believe in the potential for growth and value individual strengths. If you can demonstrate the majority of skills and strong experience to thrive in this role, we would encourage you to apply. At Harrods we believe the personality and authenticity of our people sets us apart. We celebrate and invite applications from all cultures, backgrounds, tastes, and experiences and are proud of our culture where people from all walks of life can grow and thrive. What makes you unique makes us exceptional. If you want to know more about our people and our culture, search TogetherHarrods on LinkedIn, Facebook or follow us on Instagram @togetherharrods Additional Information: Time Type: Permanent Department: Furniture (Nicolino Santos)

As a Furniture Specialist, you'll be responsible for providing world-class, personal customer service and demonstrating exceptional product knowledge. You will proactively build a loyal client database and you will accurately process orders and continuously drive and convert leads to achieve business goals. Your core responsibilities will be selling the luxury fabrics, bringing the customers vision to life through using your product knowledge and service skills. You will collaborate with Private and Personal Shopping, along with our Harrods Interior Design Team. You will take ownership and be accountable for orders from start to finish, including aftercare, in order to maintain exceptional levels of customer service.