Enterprise Services Administrator

Harrods is one of the world's leading luxury department stores, and we're a destination for top designers and some of the most sought-after brands from around the globe. Our mission is to make visiting our iconic Knightsbridge store one of the world's most inspiring shopping experiences. Our Promise to You Help us make the impossible possible for our customers, and we'll do something remarkable for you. As well as offering a friendly environment that inspires your best work, we provide abundant opportunities and support to help you build an exceptional career across the varied specialisms of our business. Uniquely You Whilst our job adverts outline the ideal qualities, skills, and experience for the role, we believe in the potential for growth and value individual strengths. If you can demonstrate the majority of the skills and experience required to thrive in this role, we encourage you to apply. At Harrods, we believe the personality and authenticity of our people set us apart. We celebrate and welcome applications from all cultures, backgrounds, tastes, and experiences, and we are proud of our inclusive culture, where people from all walks of life can grow and thrive. What makes you unique makes us exceptional. If you would like to know more about life at Harrods, search TogetherHarrods on LinkedIn or follow us on Instagram @togetherharrods. Additional Information: Time Type: Permanent Department: IT Service Management (Steve Waggott)

In this role, you will lead the delivery and evolution of our IT infrastructure strategy, translating strategic objectives into clear roadmaps, principles, and governance frameworks. Working closely with the Architecture and Information Security teams, you will help ensure our infrastructure and cloud platforms remain secure, scalable, and agile, supporting the business's ongoing growth and innovation. This is a pivotal role within a multi-year infrastructure transformation programme, responsible for shaping, delivering, and supporting the core technology platforms that underpin our IT estate. You will build strong partnerships across Infrastructure and Application teams, gaining a deep understanding of current capabilities and defining a clear path forward, while providing technical leadership across Windows, virtualised, physical, and cloud infrastructure environments.