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Stock ControllerHarrods · Hammersmith
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Harrods

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Stock Controller

🗓️ Posted 2026-09-10 Hammersmith Full-time Hybrid Manufacturing Transport Logistics
💰 Salary Not shared 📊 Market 1,800 GBP–2,500 GBP/mo

About the Company

Harrods is one of the world's leading luxury department stores and we're becoming a destination for top designers, and the most sought-after brands from around the globe. Our combined mission is to make visiting our iconic Knightsbridge store one of the world's most inspiring shopping experiences.

About the Role

As a Stock Controller in our Fine Watches Service Centre, you will oversee and control the end to end journey of spare parts and consumables, ensuring sufficient stock levels are kept. This will include accurate and timely verification of all deliveries, and thorough quality control, to ensure the right produce is in the right place at the right time. Within the role, you will be responsible for the ordering of all spare parts and consumables to be used within the workshop. You will maintain stock levels to ensure there are no delays to services due to timepieces awaiting parts.

Responsibilities

  • ● Raising of Purchase Orders
  • ● Allocation of spare parts to job cards
  • ● Train colleagues on ordering processes, and stock management software as necessary
  • ● Support the management team with continued best practice across the Rolex delivery standard operating procedures
  • ● Coordinate inbound and outbound stock movements with business stakeholders
  • ● Schedule and lead stocktakes as required, coordinating all communication with Inventory and Audit teams and compliance variance reports
  • ● Investigate and resolve all stock-related discrepancies, and ensure security procedures are followed at all times to prevent stock loss
  • ● Completely weekly reviews of negatives and invalids, actioning any relevant investigations and system moves, and escalating to Team Manager as appropriate

Requirements

  • ● Experience within an operations role where you have worked with high attention to detail and tight deadlines, sometimes working with minimum supervision but still performing duties effectively
  • ● You will be proficient in SAP, Excel, Outlook, and general Microsoft Office programmes
  • ● Having a deep understanding of our customer base and their expectations is important to be able to adapt and be flexible
  • ● Excellent communication skills, organisation skills, and attention to detail