Payroll Manager

About the Company

Responsibilities

• ● The Payroll Manager is responsible for the successful end-to-end delivery of payroll services across the Group, ensuring all payrolls are processed accurately, compliantly, and within agreed deadlines.
• ● This role owns payroll schedules, operational timetables, controls, reconciliations, funding activities, payment processes, and statutory reporting requirements, while maintaining a strong focus on risk management and payroll governance.
• ● Acting as the key escalation point for complex payroll matters, the postholder ensures issues are resolved effectively and that payroll processes, procedures, and controls remain robust and fit for purpose.
• ● The role also oversees payroll systems, reporting, audits, legislative compliance, and the delivery of continuous improvement initiatives that enhance operational efficiency and data integrity.
• ● The Payroll Manager leads and develops a high-performing payroll team, creating a culture of accountability, collaboration, and continuous improvement.
• ● They are responsible for delivering an excellent payroll service experience across all colleague and manager touchpoints, ensuring service levels are achieved and stakeholder expectations are met.
• ● Working closely with HR, Finance, Reward, Systems teams, and external providers, they build strong relationships to ensure payroll processes remain aligned, effective, and responsive to business needs.
• ● The role provides operational insight, technical expertise, and strategic support through performance reporting, change initiatives, process optimisation, and the implementation of legislative and regulatory requirements.

Requirements

• ● We are looking for an experienced payroll leader with strong end-to-end payroll expertise and a passion for delivering exceptional service through high-performing teams.
• ● You will be equally comfortable leading day-to-day operations, providing technical payroll guidance, and developing colleagues, while effectively managing competing priorities in a fast-paced environment.
• ● As a proactive and solutions-focused professional, you will bring strong stakeholder management skills, a commitment to continuous improvement, and the ability to build collaborative relationships across the business.
• ● The successful candidate will have significant experience leading in-house payroll operations, with a strong understanding of UK payroll legislation, compliance requirements, and payroll controls.
• ● You will possess excellent people management, analytical, reporting, and organisational skills, alongside proven experience managing payroll systems, upgrades, testing, audits, and change initiatives.
• ● Experience with systems such as Workday and ResourceLink is highly desirable, and a CIPP qualification, or equivalent professional certification, would be an advantage.

Benefits

• ● We provide abundant opportunities and support to build an exceptional career across the varied specialisms of our business.
• ● We offer a friendly environment to inspire your best work.