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Harrods

Enterprise Services Principal Administrator (Collab)

🗓️ Posted 2026-09-04 Hammersmith Full-time Hybrid ICT

Company shared salary

NA

Market rate

4,500 GBP–6,500 GBP/mo (54,000 GBP–78,000 GBP/yr)

Based on similar roles (title + domain + location).

About the Company

Harrods is one of the world's leading luxury department stores and we're becoming a destination for top designers, and the most sought-after brands from around the globe. Our combined mission is to make visiting our iconic Knightsbridge store one of the world's most inspiring shopping experiences. Our Promise to You Help us make the impossible possible for our customers and we'll do something remarkable for you. As well as offering a friendly environment to inspire your best work, we provide abundant opportunities and support to build an exceptional career across the varied specialisms of our business. Uniquely You Whilst our job adverts outline the ideal qualities, skills, and prior experience for the role, we believe in the potential for growth and value individual strengths. If you can demonstrate the majority of skills and strong experience to thrive in this role, we would encourage you to apply. At Harrods we believe the personality and authenticity of our people sets us apart. We celebrate and invite applications from all cultures, backgrounds, tastes, and experiences and are proud of our culture where people from all walks of life can grow and thrive. What makes you unique makes us exceptional. If you want to know more about life at Harrods, search TogetherHarrods on LinkedIn, or follow us on Instagram @togetherharrods. Additional Information: Time Type: Permanent Department: Enterprise Services (Kashif Ghafoor)

About the Role

The Enterprise Services Principal Administrator (Collaboration) will be responsible for the end-to-end physical, virtual and cloud platforms across Harrods supporting usas we navigate through the next part of our journey. This will cover both our current on premises data centres and driving our move to the cloud as part of our cloud strategy. This role will be key in delivering our infrastructure transformation over the next 3/5 years and will be responsible for build, support, and delivery of the platform that will be at the core of Harrods IT going forward.

Responsibilities

  • ● Solid understanding of governance policies, implementing and designing policies
  • ● Strong ability to influence and negotiate

Requirements

  • ● Our ideal candidate will be a technical leader across End User IT platforms (including Office 365, Share Points and Teams, Co-pilot, IaC covering Ansible, Terraform, GitLab, Kubernetes, Entra, AD). You will be able to demonstrate clear leadership in an End User infrastructure transformation, along with user adoption expertise with a very clear focus on delivery and optimisation.
  • ● It is important you have detailed knowledge around the delivery of Infrastructure Automation and Orchestration. (Ansible, Terraform, GitLab). As well as strong technical knowledge (including ZTNA, DEX, least privilege, User Personas, SharePoint, PowerBI, end user policies).