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Reliability Architect for Lending Cloud Platform
ICT
💰 Salary Not shared
📊 Market NA
About the Company
At Finastra, we're a global leader in financial services software, dedicated to expanding access to financial services and shaping what's next for the industry. Our technology powers mission critical solutions across Lending, Payments and Universal Banking, supporting over 7,000 customers, including 80% of the world's top 50 banks, in more than 110 countries. Job Description The Reliability Architect in Lending Business Unit reports into Lending Head of Reliability and leads the end-to-end Site Reliability Engineering (SRE) strategy to ensure high availability, scalability, and performance of Lending systems.. The leader collaborates closely with development, product, and operations teams to embed reliability principles, automate operational tasks, and continuously improve system resilience. This senior leader oversees a global team of SRE and DevOps engineers.
Responsibilities
- ● SRE Strategy & Leadership
- ● Define and execute the Lending BU SRE strategy aligned with engineering, product, and business objectives.
- ● Establish a unified reliability and automation framework across all architectures, deployment models, and operational environments.
- ● Foster a culture of operational excellence, proactive incident management, and continuous improvement.
- ● Ensure the reliability strategy supports Lending systems' latency, uptime, and security requirements, aligning with company-wide standards. Operational Excellence & Reliability
- ● Partner with engineering teams to embed reliability into design, code, and deployment processes.
- ● Set and enforce standards for system monitoring, incident response, and disaster recovery.
- ● Lead efforts to implement automated incident detection, alerting, and resolution workflows.
- ● Oversee operational metrics, incident analysis, and capacity planning to continuously enhance system resilience. Metrics & Continuous Improvement
- ● Define, track, and report key reliability KPIs such as uptime, MTTR, latency, incident frequency, and automation coverage.
- ● Drive data-driven root cause analysis and iterative improvements to reduce outages and improve deployment success rates.
- ● Foster a culture of continuous learning from incidents and failures to improve resilience. Cross-Functional Collaboration
- ● Work closely with Product, Development, DevOps, Security, and Support teams to align reliability initiatives with product roadmaps.
- ● Influence senior stakeholders to prioritize reliability and automation initiatives across the organization.
- ● Ensure compliance with enterprise policies and upgrade reliability standards.
- ● Align with Finastra Central function as well as SRE of the other BUs Leadership & Team Development
- ● Lead, mentor, and develop a global team of a few SREs
- ● Build a high-performance, collaborative, and innovative operational team.
- ● Promote transparency, knowledge sharing, and a proactive reliability mindset. Expected Outcomes
- ● Enhanced system availability, resilience, and scalability of Lending systems.
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