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Employment: Full-time
About the Company
EQ Retirement Solutions is transforming the retirement and pensions markets with leading administration and technology solutions. With over 1,200 employees globally, 189 years of knowledge and 11 million pension scheme members and policyholders, the company delivers innovative, reliable and customer-focused retirement services. Teams are driven by a shared commitment to excellence, collaboration and making a real impact on the lives of clients and customers.
About the Job
The Staff Network Operations Engineer will provide senior technical leadership across network engineering, shaping strategy, architecture, automation and operational excellence. Acting as a technical authority, the role ensures secure, resilient and scalable network services while supporting business objectives, mentoring colleagues and driving continuous improvement across cloud, hybrid and on-premises environments.
Role & Responsibilities
- ● Define and influence network engineering strategy, standards and best practices aligned to business objectives.
- ● Architect, implement and maintain secure, resilient and scalable network solutions across cloud, hybrid and on-premises environments.
- ● Lead the delivery of complex network initiatives, ensuring quality, reliability and operational effectiveness.
- ● Act as a senior technical authority for complex network issues, major incidents and problem resolution.
- ● Drive network automation, configuration management and operational improvements to increase efficiency and consistency.
- ● Establish and maintain network governance, ensuring compliance with security, regulatory and organisational requirements.
- ● Collaborate with Architecture, Security, Product and Service teams to align network services with evolving business needs.
- ● Evaluate emerging technologies, platforms and suppliers, making recommendations that balance risk, cost and business value.
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- ● Strengthen network security through implementation of appropriate controls, secure connectivity solutions and Zero Trust principles.
- ● Ensure network availability, performance, capacity and resilience are proactively managed and monitored.
- ● Provide technical leadership, coaching and mentoring to colleagues, supporting capability development across the engineering function.
- ● Develop and maintain documentation, engineering standards and knowledge-sharing practices that improve service quality and supportability.
Requirements
Experience
- ● Extensive experience in enterprise network engineering and operations.
- ● Experience with cloud and hybrid networking environments, including AWS and/or Azure.
- ● Experience of network monitoring, observability and performance management tools.
- ● Experience of network automation and scripting using technologies such as Python and Ansible.
Skills
- ● Strong understanding of IP networking, routing, switching and network design principles.
- ● Expertise in network security technologies, including firewalls, VPNs and access controls.
- ● Knowledge of DNS, DHCP, IP address management and enterprise wireless networking.
- ● Ability to diagnose and resolve complex technical issues using network analysis and troubleshooting tools.
- ● Understanding of Infrastructure as Code, configuration management and source control practices.
- ● Knowledge of IT service management disciplines including incident, problem and change management.
- ● Strong stakeholder management, communication and influencing skills.
- ● Proven ability to mentor engineers and provide technical leadership across teams.
Preferred (nice to have)
- ● Experience with VMware SD-WAN, Cisco Meraki, EVPN/VXLAN or similar technologies.
- ● Knowledge of network observability, telemetry and advanced monitoring platforms.
- ● Experience of CI/CD approaches and network-as-code practices.
- ● Exposure to cybersecurity assurance, penetration testing remediation and security governance activities.
Benefits
- ● Equiniti Pension Plan with company match up to 10%.
- ● Employee Assistance Programme offering counselling, legal and wellbeing support for colleagues and their households.
- ● Life assurance cover at 4x salary with the ability to purchase enhanced cover.
- ● Discounts and cashback at your favourite high street stores through the EQ Wins platform.
- ● Ability to purchase a wide variety of benefits through flex plan including gadgets, travel insurance, will writing and holiday trading.
- ● Typically 29 days holiday plus bank holidays, with two paid volunteer days per year.
- ● Equiniti ICON award vouchers recognising colleagues who go above and beyond.
- ● Investment in LinkedIn Learning and ongoing professional development opportunities.
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