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Customer Operations AssociateDiageo · Mississauga, Canada
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Diageo

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Customer Operations Associate

✓ This company has sponsored visas before. The posting doesn't say so, but it's still worth applying.

🗓️ Posted 2026-09-25 Mississauga, Canada Hybrid Customer Service Call Centre
💰 Salary Not shared 📊 Market 4,000 CAD–5,500 CAD/mo

About the Company

Job Description : About us With over 200 brands sold in nearly 180 countries, Diageo is home to some of the world's most iconic drinks. From Johnnie Walker and Guinness to Tanqueray, Smirnoff and Don Julio, we craft brands chosen for life's moments - from everyday connections to landmark celebrations. Bring your talent, curiosity and ambition, and strive for your personal best alongside people who challenge, support and learn from each other. Together, as one outstanding team, we keep learning, improving and raising the bar for our brands, our business and each other. Join us and play your part in making life's moments mean a little more. About the Function Supply Chain & Manufacturing is where our brands are made, moved and delivered to the world. With over half of our people working across more than 100 sites, this is a complex, large-scale operation that brings together production, logistics, engineering and supplier partnerships. It's fast-paced and hands-on, with teams working together to ensure quality, efficiency and sustainability at every stage. From sourcing ingredients to getting products into customers' hands, you'll play a role in delivering the brands people know and love. About this role The Customer Operations Analyst is responsible for minimizing Customers out-of-stocks enabled by proactive order management and strong customer facing, Commercial team, and Supply engagement. Exceptional communication skills are required as this position de

Requirements

  • ● + years of experience in customer service, supply chain planning or logistics roles within the Beverage alcohol industry or a fast-paced CPG company
  • ● Degree or equivalent experience in supply chain, business management, or related fields
  • ● Strong written and verbal communication skills
  • ● Ability to work independently and collaborate with internal and external customers across various levels of the organization
  • ● Demonstrated ability to build strong customer relationships and manage customer expectations
  • ● Validated analytical capabilities and problem-solving skills
  • ● Bilingual (English/French) is an asset
  • ● Working with Us
  • ● Compensation Range : 51.000,00 CAD - 85.000,00 CAD
  • ● Flexibility is key to our success. Talk to us about what flexibility means to you so that you're supported to manage your wellbeing and balance your priorities from day one.
  • ● We recognise and value performance, offering our people a highly competitive Rewards and Benefits package including:
  • ● Our purpose is crafting iconic drinks chosen for life's moments. And it's our people, with their different experiences, perspectives and talents, who make that possible.
  • ● We value diversity in its broadest sense and want everyone to feel they can belong, contribute and strive for their personal best. You'll work alongside people with different backgrounds, experiences and perspectives - challenging, supporting and learning from one another as one outstanding team.
  • ● Together, we're constantly learning and improving, combining the strength of our people, capabilities and iconic brands to raise the bar, grow and win. Wherever you join us, you'll have the opportunity to contribute, make an impact and play your part in making life's moments mean a little more.
  • ● Ready to bring your best This could be your opportunity.
  • ● If you require a reasonable adjustment, please ensure that you capture this information when you submit your application.
  • ● Recruitment Scam Warning
  • ● Protecting candidates is very important to us. All communications regarding your application will come from an email address ending in @diageo.com. In our recruitment process, we'll never ask for money.
  • ● Worker Type : Fixed Term Contract (Fixed Term) Primary Location: Dunwin Additional Locations : Job Posting Start Date : 2026-09-24