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Diageo

✓ Verified Sponsor

Senior Analyst- Commercial Experience

🗓️ Posted 2026-09-10 GURUGRAM, INDIA Hybrid Banking Financial Services

Company shared salary

Market rate

₹100,000–₹150,000/mo (₹1,200,000–₹1,800,000/yr)

Based on similar roles (title + domain + location).

About the Company

With over 200 brands sold in nearly 180 countries, Diageo is home to some of the world's most iconic drinks. From Johnnie Walker and Guinness to Tanqueray, Smirnoff and Don Julio, we craft brands chosen for life's moments - from everyday connections to landmark celebrations. Bring your talent, curiosity and ambition, and strive for your personal best alongside people who challenge, support and learn from each other. Together, as one outstanding team, we keep learning, improving and raising the bar for our brands, our business and each other. Join us and play your part in making life's moments mean a little more. About the Function: Our Global Business Operations (GBO) team are facilitators, providing strategic, financial, and business services that are critical to the day-to-day performance of our busines s. With a team of over 2,000 dedicated and passionate people supporting 21 markets across the world, we have offices in Bangalore, Budapest, Bogota, and Manila. Our global remit offers huge learning opportunities. We encourage learning and development in skills needed now and in the future across digital, industry, professional, and domain. Wherever you start, you'll be rewarded with a world view and the recognition you deserve in our inclusive and supportive culture.

About the Role

The Contract and Invoice Operations Team is the first point of contact for Commercial Sales and Field Sales teams and is responsible for Key Account/National Account level customer and Outlet level customer Agreement and Invoice management and document retention. The role is encouraged to provide operational, functional, and mentoring support to the team as per the request and instruction from the line manager. Dimensions: a) Market/Role Complexity Top 3-5 Accountabilities The Contract and Invoice Operations Specialist will also have specific ongoing responsibility including but not limited to: Responsible for all Contract and Invoice Operations processes for specific cluster assigned Responsible for quality assurance for the relevant cluster's Contract & Invoice Operations activities Liaise considerably with cluster sales reps to understand context per payment, payment terms, activation status and appropriate evidence provided Liaise with OTC shared service centre to enable invoice payment Liaise with the customer on Invoicing related issues Ensure a 100% Compliance across all the areas of Invoicing and Audits Take ownership and devise strategies with the Sales on the invoicing processes. Reporting the Cash on metrics

Requirements

● Order to cash Fundamentals
● Excellent Business English
● Results oriented, strong drive and vitality
● Able to work to tight deadlines
● Awareness of controls and risk management
● Strong problem identifying and problem-solving skills.
● Build and sustain excellent relationships with multiple collaborators
● Strong SAP, Excel skills
● Experienced in working within shared service centres environment
● Multi-tasking with precision to accuracy
● Barriers to Success in Role
● Lack of drive and pro-activity
● Lack of good business English and interpersonal skills
● Lack of attention to detail
● Lack of influencing skills
● Lack of analytical ability
● Working with us
● Flexibility is key to our success. Talk to us about what flexibility means to you, so that you're supported to manage your wellbeing and balance your priorities from day one.
● We recognise and value performance, offering our people a highly competitive Rewards and Benefits package including:
● Our purpose is crafting iconic drinks chosen for life's moments. And it's our people, with their different experiences, perspectives and talents, who make that possible.