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Junior Manager -Rewards Operation
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Human Resources Recruitment
💰 Salary Not shared
📊 Market ₹60,000–₹90,000/mo (₹720,000–₹1,080,000/yr)
About the Company
Job Description : Job Title- Junior Manager Rewards About the Function: Global Business Operations keeps our business moving, connecting markets, streamlining processes and keeping everything running smoothly at scale. With teams across Bangalore, Budapest, Bogotá, Gurugram, and Manila, GBO delivers the essential services that support our day-to-day performance, from finance to operations and beyond. It's a truly global environment, where collaboration across time zones and cultures is part of everyday life. You'll gain exposure to different markets, build skills for the future and develop a broad understanding of how a business operates at scale. It's a great place to learn, grow and see the bigger picture.
About the Role
ROLE PROFILE Job Title: Junior Manager - Global Reward Operations (Level 5C) Reports To: Global Reward Operations Manager Context/Scope : Global HR Operations is Diageo's HR Shared Service organization, providing services through First Point centres located in Budapest, Nairobi and Bangalore. The Global Reward Operations (GRO) team partners with Global Reward COEs, HR Business Partners, Executive Reward, Technology and HR Operations to deliver operational excellence across the Annual Reward Cycle (ARC), Global Employee Recognition programme, and other global reward processes. The role is responsible for leading operational delivery, process governance, Tier 2 support, customer engagement, and continuous improvement to ensure compliant, efficient, and seamless global reward and recognition operation A) Financial Provide data and logistical processes which enable the business to effectively manage salary, stock and bonus budgets which are multi-million-pound investments. b) Market Complexity Engage Globally with HR BPs, Reward teams, Executive Reward, senior Line Managers, Diageo IS and HR Process Governance, People Data Governance Drive/lead a process improvement and simplification agenda for Reward processes and technologies. Responsible for handling the daily operation of the team. Deputise for the Global Reward Operations Manager. Purpose of Role : The purpose of the role is to enable the critical reports and processes of Salary Review, Bonus and Long-Term
Requirements
- ● A good understanding of guideline of HR processes & data.
- ● Strong analytical/numerical and problem-solving skills.
- ● Methodical, logical, organised and flexible approach to work.
- ● High level of attention to detail.
- ● Advanced MS Excel Skills
- ● Data and Process mapping skills and experience.
- ● Excellent communication, influencing & customer management skills.
- ● Ability to meet deadlines, work under pressure, prioritise own workload and take ownership of problems.
- ● Significant work-related experience in gathering, tracking, manipulating and analysing data.
- ● Monitor process adherence and ensure compliance with organizational policies, controls, and service-level agreements (SLAs).
- ● Analyze recognition data and trends to identify process improvement opportunities and enhance the employee experience.
- ● Maintain accurate records, case documentation, and audit trails for all inquiries and resolutions.
- ● Assist in creating and maintaining process documentation, standard operating procedures (SOPs), and knowledge articles.
- ● Work in close partnership with the Global Reward Operations Manager to further standardise processes and policies
- ● Barriers to Success in Role
- ● Inability to work under tight schedule and pressure
- ● Inflexibility on role and responsibilities
- ● Ineffective planning and prioritization of activities (considering the breadth of the scope and the relatively limited resources we have)
- ● Lack of attention to detail
- ● Ineffective customer engagement and management of relationships
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