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Junior Manager - Global Reward and Benefits OperationsDiageo · Bangalore, India
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Diageo

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Junior Manager - Global Reward and Benefits Operations

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🗓️ Posted 2026-10-01 Bangalore, India Hybrid Human Resources Recruitment
💰 Salary Not shared 📊 Market ₹80,000–₹120,000/mo

About the Company

Job Description : Job Title: Benefits Case Specialist - Global Benefits Operations Level: L5C Reports To: Manager - Global Benefits Operations (Bangalore) About the Function: Human Resources is about shaping the experience of working at Diageo and helping our people learn and grow every day. From attracting talent to developing careers, this team plays a central role in building a culture where people feel supported, challenged and able to grow. They work closely with teams across the business, bringing insight, care and commercial understanding to everything they do. You'll help create an environment where different perspectives are valued and where people can learn new skills and thrive, unlocking potential across a truly global organisation. Context/Scope: As part of the Group Reward and Benefits Operations team, you will play a crucial role in developing a high-performing and highly engaged Global Benefits Operations team. Reporting directly to the Assistant Manager - Global Reward and Benefits Operations, your responsibilities will include leading critical activities such as Benefits Purchase Order creation, invoice management and reconciliation, vendor management, report generation and distribution, and query management. Your outstanding scustomermanagement, financial control, governance application, and execution skills will be key to the success of these projects. UtilApplyingr extensive experience in HR and payroll operations, or HR and payroll serv

Responsibilities

  • ● Top 3-7 Accountabilities
  • ● Ensure all in-scope reporting activities are completed accurately and on time.
  • ● Regularly review and update Step Maps, Work Instructions, Benefits Matrices, Benefit Guides, Factsheets, and FAQs, making them accessible to appropriate teams, and ensuring consistency and accuracy in communications materials.
  • ● Perform all CARM controls and data reconciliations, resolving any issues. Continuously find opportunities to improve operational efficiency and effectiveness. Implement process improvements and automation initiatives to streamline operations and drive business results.
  • ● Demonstrate strong experience with Workday operations, ensuring all required actions are implemented in the system to facilitate benefits administration and other processes.
  • ● Ensures continuous improvement by developing effective benefits process designs to optimize efficiency and effectiveness in program administration.
  • ● Responsible for applying strong analytical skills to assess and enhance benefits program performance and outcomes.
  • ● Demonstrates strong vendor management skills overseeing performance monitoring to ensure optimal outcomes. Experience/skills required:

Requirements

  • ● Strong understanding of HR processes and data management
  • ● Payroll experience is highly valued.
  • ● Strong analytical, numerical, and problem-solving skills.
  • ● Vendor management skills
  • ● Employee communication
  • ● Strong analytical skills
  • ● Process designing
  • ● Methodical, logical, organized, and flexible approach to work.
  • ● Excellent English language skills.
  • ● High attention to detail.
  • ● Advanced MS Excel skills, including formulas and pivot tables.
  • ● Barriers to Success in Role
  • ● Inability to lead change within the business.
  • ● Difficulty in quickly establishing links and leading mixed business and partner teams.
  • ● Failure to apply a continuous improvement mentality.
  • ● Lack of credibility with internal and external stakeholders.
  • ● Lack of business situational awareness.
  • ● Inability to collaborate in line with Diageo's dial-up behaviors.
  • ● Hesitating or waiting for perfect conditions before implementing bold, exciting ideas.
  • ● Suppressing dissent to achieve team unity.