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Brand Home Lead GuideDiageo · Aberlour, Scotland
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Diageo

company page ↗ Visa Sponsoring Company

Brand Home Lead Guide

✓ This company has sponsored visas before. The posting doesn't say so, but it's still worth applying.

🗓️ Posted 2026-09-29 Aberlour, Scotland Hybrid Marketing Communications
💰 Salary Not shared 📊 Market 2,000 GBP–2,800 GBP/mo

About the Company

me of the world's most iconic drinks. From Johnnie Walker and Guinness to Tanqueray, Smirnoff and Don Julio, we craft brands chosen for life's moments - from everyday connections to landmark celebrations. Bring your talent, curiosity and ambition, and strive for your personal best alongside people who challenge, support and learn from each other. Together, as one outstanding team, we keep learning, improving and raising the bar for our brands, our business and each other. Join us and play your part in making life's moments mean a little more. About the Function Our Scotland Brand Homes are world-class visitor experiences that bring our whisky brands to life through immersive storytelling, hospitality and retail. Across our venues, we create unforgettable moments that connect visitors from around the world with the flavours, craftsmanship and heritage of Scotland. About the Team You'll join an ambitious and passionate team dedicated to delivering exceptional visitor experiences across our Scotland Brand Homes, creating immersive journeys through whisky, hospitality and culture.

About the Role

nning of the Brand Home, ensuring operational excellence, exceptional customer service and seamless visitor experiences across tours, tastings, retail and events. Role Responsibilities Support daily operations across bars, visitor experiences and retail. Ensure compliance with operational, licensing, health and safety standards. Manage bookings, guest enquiries and Brand Home communications. Coordinate stock control, cash handling and operational systems. Host VIP experiences, tours, tastings and events as required. Supervise Brand Home Guides and agency colleagues, supporting training, scheduling and day-to-day development. This is an opportunity to develop your operational and leadership experience while playing an important role in delivering unforgettable visitor experiences at some of Scotland's most iconic whisky destinations.

Requirements

  • ● A customer-first mindset and passion for delivering exceptional experiences.
  • ● Strong communication, organisation and relationship-building skills.
  • ● Confidence working across multiple operational areas, priorities and systems.
  • ● A collaborative, resilient and flexible approach, with the ability to lead by example.
  • ● Flexible Working Statement Flexibility is key to our success. Talk to us about what flexibility means to you, so that you're supported to manage your wellbeing and balance your priorities from day one.
  • ● Rewards & Benefits Statement We recognise and value performance, offering our people a highly competitive Rewards and Benefits package including:
  • ● Competitive salary and annual bonus
  • ● Generous holiday allowance
  • ● Product allowance
  • ● Share purchase scheme
  • ● Career development opportunities within a global organisation
  • ● Diversity Statement Our purpose is crafting iconic drinks chosen for life's moments. And it's our people, with their different experiences, perspectives and talents, who make that possible.
  • ● We value diversity in its broadest sense and want everyone to feel they can belong, contribute and strive for their personal best. You'll work alongside people with different backgrounds, experiences and perspectives - challenging, supporting and learning from one another as one outstanding team.
  • ● Together, we're constantly learning and improving, combining the strength of our people, capabilities and iconic brands to raise the bar, grow and win. Wherever you join us, you'll have the opportunity to contribute, make an impact and play your part in making life's moments mean a little more.
  • ● Ready to bring your best This could be your opportunity.
  • ● If you require a reasonable adjustment, please ensure that you capture this information when you submit your application.
  • ● Recruitment Scam Warning Protecting candidates is very important to us. All communications regarding your application will come from an email address ending in @diageo.com . In our recruitment process, we'll never ask for money.
  • ● Worker Type : Regular Primary Location: Cardhu Visitors Centre Additional Locations : Job Posting Start Date : 2026-09-28