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Membership Support Advisor (m/w/d)
Customer Service Call Centre
💰 Salary Not shared
📊 Market 2,800 EUR–3,500 EUR/mo (33,600 EUR–42,000 EUR/yr)
About the Company
Would you like to join Europe's leading premium health and wellness group Our team members are the ambassadors of our business and we are on the lookout for a passionate Member Support Advisor to join our team Your role will effectively handle our member queries and requests received into the Member Support team via all contact channels including Chat, Telephone and Email. You will then process these membership queries in a timely, accurate and efficient manner and actively engage with our members to give the best possible quality and service.
Responsibilities
- ● port to our members. This role is based in one of our Membership Hubs, with working hours of either 9:00-17:00 or 10:00-18:00, offering a consistent and structured working pattern.
- ● We create an environment where our teams feel a sense of belonging, an environment where they can thrive, both physically and mentally whilst fulfilling their full potential
- ● Free Club Membership for you and your family
- ● % Discount on food and drinks.
- ● Discounts on Swimming, Tennis Lessons, and Personal Training.
- ● Opportunities for Career Advancement through internal training and development.
- ● Wagestream App: Get paid on demand
- ● Access to our Benefits Suite.
Requirements
- ● Exceptional customer service skills
- ● A drive to hit targets
- ● Resilient with the ability to thrive in a fast-paced environment
- ● Excellent communication and organisation skills
- ● You will need to be within a reasonable commuting distance of the hub, as this position is fully office-based.
- ● Join us and help us create a thriving and inclusive culture. Together, we're more than a Club Bad Homburg, Frankfurt, Membership Germany
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