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Payments SpecialistCloudPay · Andover, United Kingdom
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CloudPay

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Payments Specialist

🗓️ Posted 2026-10-02 Andover, United Kingdom Hybrid Accounting
💰 Salary Not shared 📊 Market 2,000 GBP–2,800 GBP/mo

About the Company

Empowering global workforces with seamless, compliant, and innovative payroll and payment solutions, enabling businesses to thrive in a connected world. Our People Our fundamental beliefs at CloudPay are built on core values of professionalism, passion, empowerment, innovation, and teamwork. We value our employees and strive to create a great workplace where everyone is valued, heard, inspired, and encouraged to bring their authentic selves to work. We're committed to providing an excellent employee experience through fulfilling projects, empowerment to make a difference, and an environment that inspires innovation. What makes this role exciting Our fast-growing team in the UK is looking for a Payments Specialist who will work with customers and payment providers to ensure all payments off the back of payroll are made accurately and on time. The successful candidate will work with the team to provide the modern pay experience to our clients. Main responsibilities Liaise with external vendors to ensure smooth and timely processing of net and statutory payments Ensuring funds are requested from clients in a timely manner and managing clients to ensure requests are complied with Preparation and review of reconciliation reports for the use of client's accounting department Maintenance of process documentation as required Ensuring bank details for any new payees are correctly set up Assist, as necessary, in the implementation of new customers Any o

Requirements

  • ● High level of customer service skills required
  • ● Able to communicate at all levels, deal with clients, payroll partners, payment solution providers, and internal colleagues via the telephone & email across multiple countries
  • ● Ability to effectively resolve issues, respond to queries, and to communicate proactively with stakeholders
  • ● A keen eye for detail
  • ● Organization, analytical, and decision-making skills
  • ● Independently manage workload and collaborate with internal and external stakeholders to deliver key business results
  • ● Ability to adapt quickly to new processes and new ways of working
  • ● Good knowledge of MS Office, Excel & Internet based software would be advantageous
  • ● Working knowledge of payroll and experience in treasury would be advantageous
  • ● Taking ownership, working with integrity and respect
  • ● Being a team player is key to our culture
  • ● Solution and customer focused
  • ● Great initiative with the goal for excellence in achieving results
  • ● Dedicated to developing and always looking for continuous improvements
  • ● Be creative, be committed, be engaged and enjoy what you do
  • ● United Kingdom Package and benefits
  • ● Competitive Salary
  • ● Competitive vacation allowance
  • ● WFH Allowance
  • ● Life Assurance
Credential Requirements for United Kingdom
🔴

ICAEW ACA or ACCA Qualification

ICAEW / ACCA

Must have to work
Cost: GBP 2,000–5,000 Timeline: 3–5 years

For audit roles only