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Collections Specialist
Accounting
💰 Salary Not shared
📊 Market ₹30,000–₹55,000/mo (₹360,000–₹660,000/yr)
About the Company
We are looking for a Collections Specialist to join our Collections team in Chennai. This is an amazing opportunity to work on multiple products with the business. We have a great skill set in Collections and we would love to speak with you if you have skills in Accounts receivables, Credit control, Collections.
Requirements
- ● Minimum 2 years of relevant work experience with good knowledge of Accounts receivables, collections, Reconciliation of customer's accounts (debits, credits etc.)
- ● Bachelors degree in Finance (B.COM, BBA, MBA preferred)
- ● E Billing portals, Oracle NETSUITE knowledge would be an added advantage.
- ● Works with billing/sales team/various stakeholders to resolve client's disputes and concerns.
- ● It would be great if you also had.
- ● Strong Negotiation and problem-solving abilities.
- ● Ability to work independently, prioritize tasks and meet deadlines.
- ● What will you be doing in this role
- ● Works with a minimum of direction on collection of overdue debt utilizing telephone calls, e-mails, and mail.
- ● Provide appropriate support/copy documentation, as requested by clients, or required to support claim for payment.
- ● Research client queries and provide appropriate responses in a timely manner.
- ● Account reconciliation to align with client accounts - some research into payments will be required.
- ● Interact with both internal and external colleagues/customers to facilitate resolution of any issues raised and negotiate to bring payment into line with terms.
- ● Maintains accurate individual measurement and performance statistics.
- ● Produce reports relating to debt analysis as required.
- ● Should have the ability to handle a portfolio of at least 400 clients.
- ● About the Team
- ● The team consist of 11 people from India region working for US region clients.
- ● We have a wealth of knowledge within the team which have been with the company from 1 year to 6 years.
- ● Hours of Work
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