Head of Insurance Partnership PerformanceCentrica · 5 Locations

Head of Insurance Partnership Performance

🗓️ Posted 2026-10-02 5 Locations Hybrid Insurance Superannuation
💰 Salary Not shared 📊 Market 6,250 GBP–9,583 GBP/mo

About the Company

British Gas, part of a family of brands revolutionising how we power the planet, has 21,000 colleagues energising a greener future by creating an energy system that doesn't rely on fossil fuels. The company sells, stores, moves, mends and creates energy solutions, including thermostats, heat pumps, solar panels and EV chargers, and aims to make the UK greener and closer to Net Zero.

About the Role

We have a great opportunity for a Head of Insurance Partnerships, responsible for translating new insurance partnership opportunities into operationally ready, compliant and commercially effective live propositions. Working closely with Business Development, Change, Compliance and cross functional teams, the role ensures required systems, processes, capabilities and ways of working are identified, designed and embedded ahead of launch. The role is accountable for the successful onboarding and launch of new insurance partnerships, ensuring contractual, commercial, operational, regulatory and customer requirements are translated into effective delivery. Once partnerships move into BAU, day to day management is delivered through the team, with this role providing leadership, oversight, guidance, support and escalation to ensure performance, payments, governance and risks remain well controlled. The role is critical in converting insurance related contractual and commercial commitments into practical delivery, ensuring legal, financial, customer, operational and FCA regulatory considerations are managed throughout the partnership lifecycle.

Responsibilities

  • ● Lead the internal readiness activity required to launch new insurance partnerships safely, compliantly and effectively, ensuring operational, customer, technology, finance, reporting and compliance requirements are understood and embedded.
  • ● Translate insurance partner requirements into clear delivery plans, operational processes and business change activity.
  • ● Work with Product, Technology, Operations, Customer, Finance and Compliance teams to ensure systems, journeys, controls and reporting are ready ahead of go live.
  • ● Manage launch plans, critical paths, milestones, go live criteria, risks and dependencies through to successful transition into BAU.

Requirements

  • ● Background in insurance partnerships
  • ● Knowledge of operating in an FCA regulated environment
  • ● Ability to ensure partnerships deliver intended customer, commercial and strategic outcomes

Application Notes

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