Customer Service Team MemberBunnings · Torquay Warehouse
Bunnings logo

Bunnings

company page ↗ Visa Sponsoring Company

Customer Service Team Member

✓ This company has sponsored visas before. The posting doesn't say so, but it's still worth applying.

🗓️ Posted 2026-10-05 Torquay Warehouse Permanent Hybrid Customer Service Call Centre
💰 Salary 28.64 per hour 📊 Market A$3,500–A$4,500/mo

About the Company

We are the leading retailer of home improvement and outdoor living products in Australia & New Zealand and a major supplier to project builders, commercial tradespeople and the housing industry. Our ambition is to provide our customers with the widest range of home improvement products in accordance with our lowest prices policy, backed with the best service. Our social media community standards can be found here: https://www.bunnings.com.au/policies/community-standards Retail Specialties: Retail, Trade, Commercial, Technology, Data and Analytics, Supply Chain, Merchandising, Finance

About the Role

Our team members are the face of Bunnings, always ready to give it a red-hot go They provide friendly and helpful service to everyone who walks through our doors, ensuring every experience counts. When customers visit us, they are greeted by passionate team members eager to offer tools and advice to turn any D.I.Y. dream into a reality. Whether it's finding the right product or sharing expert tips, our team is here to help every step of the way.

Responsibilities

  • ● Provide customers with the best experience across the store.
  • ● Manage stock efficiently while keeping the workspace clean and tidy.
  • ● Serve customers with a smile at checkout registers.

Requirements

  • ● A genuine passion for customer experience with energy and enthusiasm.
  • ● Ability to approach, connect and confidently interact with customers.
  • ● Enthusiasm for learning about products and services and readiness to lend a hand across different areas of the store.
  • ● Ability to act with integrity, be safe and do your best.
  • ● Availability to work flexible hours (including late nights, early mornings and weekends).
  • ● Interest in horticulture.

Benefits

  • ● Team discount at Bunnings and other Wesfarmers brands including Kmart, Target and Officeworks to name a few.
  • ● Free standard OnePass membership.
  • ● Access to over 100+ exclusive team member benefits across health, shopping, travel and stay, wealth, work and leave.
  • ● 12 weeks paid parental leave, regardless of gender.
  • ● Fun stuff like annual festive gifts, discounted food and drinks at our Bunnings Cafe, and travelling store team member opportunities.
  • ● We're genuinely invested in your career and no matter where you start with us, that pathway is yours to build.

Application Notes

Submit an application and complete an online chat interview (20 minutes). If successful, next step includes an online video interview (15 minutes). If you're a match, we'll invite you to an onsite meet and greet with our leaders (20 minutes).