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eCommerce Specialist
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Marketing Communications
💰 Salary Not shared
📊 Market A$6,250–A$8,333/mo (A$75,000–A$99,996/yr)
About the Company
We are the leading retailer of home improvement and outdoor living products in Australia & New Zealand and a major supplier to project builders, commercial tradespeople and the housing industry. Our ambition is to provide our customers with the widest range of home improvement products in accordance with our lowest prices policy, backed with the best service. Our social media community standards can be found here: https://www.bunnings.com.au/policies/community-standards Retail Specialties: Retail, Trade, Commercial, Technology, Data and Analytics, Supply Chain, Merchandising, Finance
About the Role
Put your eCommerce expertise at the heart of how we trade online. At Bunnings, you'll own the performance of your categories, dig into the data behind customer behaviour and work across Merchandise, Marketing, Product and digital teams to turn opportunities into action. It's a chance to deepen your commercial eCommerce experience, tackle interesting trading challenges and make an impact at scale. This is an opportunity to get closer to the commercial heartbeat of eCommerce, combining data, category trading and customer experience to drive stronger online performance. As our eCommerce Specialist, you'll take ownership of the online performance of a portfolio of categories across Bunnings' websites and apps. You'll use data and customer insights to uncover opportunities, influence decisions and work with teams across the business to improve discoverability, conversion and the overall online shopping experience. It's a role where you can build on where you've come from, broaden your commercial eCommerce experience and make a tangible contribution to how we trade online. You'll join a collaborative team that encourages curiosity, ownership and inspiring you to give it a red-hot go.
Responsibilities
- ● Own the eCommerce performance of your categories, analysing sales, traffic, conversion and customer behaviour to identify opportunities and challenges.
- ● Bring a strong digital and customer lens to range reviews and launches, helping ensure categories are ready to perform online.
- ● Improve category navigation, product visibility and discoverability to create easier shopping journeys for customers.
- ● Play an important role in promotional campaigns and key trading events, making sure the online experience is ready when it counts.
- ● Translate data into clear insights and practical recommendations that help teams make informed commercial decisions.
- ● Partner with Merchandise, Marketing, Data, Product and digital teams, building strong relationships and influencing outcomes.
- ● Balance trading priorities with the hands-on execution and detail needed to keep your categories performing.
Requirements
- ● Experienced eCommerce professional who enjoys combining commercial thinking with data and digital customer experience.
- ● Understands retail trading rhythms and is comfortable getting into the detail, identifying what's driving the numbers and turning insights into action.
- ● Proactive and comfortable taking ownership as an individual contributor.
- ● Can work through ambiguity and manage competing priorities.
Benefits
- ● Team discount at Bunnings and other Wesfarmers brands including Kmart, Target and Officeworks to name a few.
- ● Free standard OnePass membership.
- ● Access to over 100+ exclusive team member benefits across health, shopping, travel and stay, wealth, work and leave.
- ● 12 weeks paid parental leave, regardless of gender.
- ● Fun stuff like annual festive gifts, discounted food and drinks at our Bunnings Cafe, and travelling store team member opportunities.
- ● We're genuinely invested in your career and no matter where you start with us, that pathway is yours to build.
Application Notes
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