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Customer Service Team Member - Cafe
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Customer Service Call Centre
💰 Salary Not shared
📊 Market A$3,400–A$4,200/mo (A$40,800–A$50,400/yr)
About the Company
Bunnings is a company that values diversity and has an inclusive culture guided by its values, operating in the retail industry with brands including Kmart, Target, and Officeworks.
About the Job
This is a full-time role for candidates with availability during store hours, involving providing friendly and helpful service to customers, ensuring every experience counts, and helping customers turn their D.I.Y. dreams into reality.
Role & Responsibilities
- ● Running day-to-day Café operations smoothly
- ● Understanding of hygiene standards, temperature control, and safe food handling
- ● Barista experience
- ● Managing stock efficiently while keeping the workspace clean and tidy
- ● Serving customers, Tradies, and Team Members with a smile
Requirements
Education
- ● The ability to act with integrity, be safe, and do your best
Experience
- ● A genuine passion for customer experience with energy and enthusiasm
Skills
- ● The ability to approach, connect, and confidently interact with customers
- ● An enthusiasm for learning about products and services and the readiness to lend a hand across different areas of the store
- ● The availability to work flexible hours, including late nights, early mornings, and weekends
Benefits
- ● Team discount at Bunnings and other Wesfarmers brands
- ● Free standard OnePass membership
- ● Access to over 100 exclusive team member benefits across health, shopping, travel, and stay, wealth, work, and leave
- ● 12 weeks paid parental leave, regardless of gender
- ● Fun stuff like annual festive gifts, discounted food and drinks at the Bunnings Cafe, and traveling store team member opportunities
- ● An adult pay rate of 28.64 per hour for this role
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