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Department Manager - Trade
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Retail Consumer Products
💰 Salary Not shared
📊 Market A$6,500–A$8,500/mo (A$78,000–A$102,000/yr)
About the Company
We are the leading retailer of home improvement and outdoor living products in Australia & New Zealand and a major supplier to project builders, commercial tradespeople and the housing industry. Our ambition is to provide our customers with the widest range of home improvement products in accordance with our lowest prices policy, backed with the best service. Our social media community standards can be found here: https://www.bunnings.com.au/policies/community-standards Retail Specialties: Retail, Trade, Commercial, Technology, Data and Analytics, Supply Chain, Merchandising, Finance
About the Role
Take the lead in a fast-paced, customer-focused Trade environment where relationships, results and teamwork come together. As a Department Manager - Trade, you'll shape how our commercial customers experience Bunnings, driving growth, building capability and leading a team that delivers every day. A million ways to make an impact starts here, with the opportunity to influence outcomes, strengthen customer partnerships and grow your leadership capability. You'll be part of a supportive store leadership team that works closely together to get the best out of each other. Inspiring you to give it a red-hot go while building your confidence and skillset for the future.
Responsibilities
- ● Lead and develop a team to deliver a consistent, knowledgeable and efficient experience for trade customers
- ● Build strong relationships with key customers while driving sales through effective merchandising, strong availability and meaningful customer engagement
- ● Work closely with Trade Specialists and the wider store team to deliver a seamless end-to-end experience
- ● Use customer insights and feedback to improve service and strengthen long-term customer loyalty
- ● Manage rostering, stock flow and day-to-day operations to keep everything running smoothly
- ● Support community and local business connections that help grow your customer base
Requirements
- ● Strong understanding of customer service and commercial outcomes
- ● Lead by example in safe work practices and ensure team members follow correct procedures
- ● Be able to approach, connect and confidently interact with customers and teams
- ● To act with integrity, be safe and do your best
- ● An ability to prioritise tasks and meet deadlines in a fast environment
Benefits
- ● Team discount at Bunnings and other Wesfarmers brands including Kmart, Target and Officeworks to name a few
- ● Free standard OnePass membership
- ● Access to over 100 exclusive team member benefits across health, shopping, travel and stay, wealth, work and leave
- ● 12 weeks paid parental leave, regardless of gender
- ● Fun stuff like annual festive gifts, discounted food and drinks at our Bunnings Cafe, and travelling store team member opportunities
- ● We're genuinely invested in your career and no matter where you start with us, that pathway is yours to build
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