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Customer Service Team Member
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Customer Service Call Centre
💰 Salary Not shared
📊 Market A$3,500–A$4,500/mo (A$42,000–A$54,000/yr)
About the Company
Bunnings is a retailer that provides products and services to customers, with a focus on DIY and home improvement. The company values its team members and offers various benefits, including discounts, free membership, and career development opportunities.
About the Role
Our team members are the face of Bunnings, always ready to give it a red-hot go They provide friendly and helpful service to everyone who walks through our doors, ensuring every experience counts. When customers visit us, they are greeted by passionate team members eager to offer tools and advice to turn any D.I.Y. dream into a reality. This is a part-time role and flexibility to work morning, day and evening shifts across the 7 days of the week is required.
Responsibilities
- ● Provide our customers with the best experience across the store
- ● Manage stock efficiently while keeping the workspace clean and tidy
- ● Serve customers with a smile at our checkout registers
Requirements
- ● A genuine passion for customer experience with energy and enthusiasm
- ● To be able to approach, connect and confidently interact with customers
- ● An enthusiasm for learning about products and services and the readiness to lend a hand across different areas of the store
- ● Computer literacy and the ability to quickly learn new software and systems are desirable
- ● To act with integrity, be safe and do your best
- ● The availability to work flexible hours (including late nights, early mornings and weekends)
Benefits
- ● Team discount at Bunnings and other Wesfarmers brands including Kmart, Target and Officeworks
- ● Free standard OnePass membership
- ● Access to over 100 exclusive team member benefits across health, shopping, travel and stay, wealth, work and leave
- ● 12 weeks paid parental leave, regardless of gender
- ● Fun stuff like annual festive gifts, discounted food and drinks at our Bunnings Cafe, and travelling store team member opportunities
- ● An adult pay rate for 18 years of age and above at 28.64 per hour for this role
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