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Customer Service Team Member
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Customer Service Call Centre
💰 Salary Not shared
📊 Market A$3,000–A$4,500/mo (A$36,000–A$54,000/yr)
About the Company
We are the leading retailer of home improvement and outdoor living products in Australia & New Zealand and a major supplier to project builders, commercial tradespeople and the housing industry. Our ambition is to provide our customers with the widest range of home improvement products in accordance with our lowest prices policy, backed with the best service. Our social media community standards can be found here: https://www.bunnings.com.au/policies/community-standards Retail Specialties: Retail, Trade, Commercial, Technology, Data and Analytics, Supply Chain, Merchandising, Finance
About the Role
This role offers permanent part time and casual opportunities with flexible weekday and weekend shifts, where team members serve as the face of Bunnings by delivering friendly and helpful service, ensuring every customer experience counts. Team members greet shoppers, provide tools and advice for DIY projects, and help customers find products while maintaining a clean, well stocked store. The position pays an adult rate of 28.64 per hour for those 18 years and older.
Responsibilities
- ● Provide customers with the best experience across the store.
- ● Manage stock efficiently while keeping the workspace clean and tidy.
- ● Serve customers with a smile at checkout registers.
Requirements
- ● A genuine passion for customer experience with energy and enthusiasm.
- ● Able to approach, connect, and confidently interact with customers.
- ● An enthusiasm for learning about products and services and readiness to lend a hand across different areas of the store.
- ● Act with integrity, be safe, and do your best.
- ● Availability to work flexible hours, including late nights, early mornings, and weekends.
Benefits
- ● Team discount at Bunnings and other Wesfarmers brands including Kmart, Target and Officeworks.
- ● Free standard OnePass membership.
- ● Access to over 100 exclusive team member benefits across health, shopping, travel and stay, wealth, work and leave.
- ● 12 weeks paid parental leave, regardless of gender.
- ● Annual festive gifts, discounted food and drinks at our Bunnings Cafe, and travelling store team member opportunities.
- ● Career path opportunities invested in by the company.
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