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Trade Specialist
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Retail Consumer Products
💰 Salary Not shared
📊 Market A$4,500–A$6,000/mo (A$54,000–A$72,000/yr)
About the Company
We are the leading retailer of home improvement and outdoor living products in Australia & New Zealand and a major supplier to project builders, commercial tradespeople and the housing industry. Our ambition is to provide our customers with the widest range of home improvement products in accordance with our lowest prices policy, backed with the best service. Our social media community standards can be found here: https://www.bunnings.com.au/policies/community-standards Retail Specialties: Retail, Trade, Commercial, Technology, Data and Analytics, Supply Chain, Merchandising, Finance
About the Role
Joining Bunnings as a Trade Specialist, you'll bring your knowledge, passion and enthusiasm to provide the best experience to our trade customers. You'll have the chance to develop skills in relationship building, high-volume inventory management and logistics, while playing a crucial role in contributing to your warehouse's commercial growth. You'll handle a diverse client portfolio, including residential builders, carpenters, plumbers, electricians, and more.
Responsibilities
- ● Provide our customers with the best experience, with a focus on trade products
- ● Be responsible for our customer management and quoting systems
- ● Generate future sales leads and maintain relationships within your local area and local organisations
- ● Work as part of a supportive and inclusive team that makes a difference in the community and has fun along the way
Requirements
- ● Previous experience in a customer service and administrative based role is desirable
- ● Good computer literacy and the ability to learn new systems including emails, quoting and CRMs
- ● To be detail oriented with a professional approach
- ● Confidence to reach out to, connect with, and communicate with customers
- ● Genuine interest in trade products and an eagerness to learn more about products and services
- ● To act with integrity, be safe and do your best
Benefits
- ● Team discount at Bunnings and other Wesfarmers brands including Kmart, Target and Officeworks to name a few
- ● Free standard OnePass membership
- ● Access to over 100+ exclusive team member benefits across health, shopping, travel and stay, wealth, work and leave
- ● 12 weeks paid parental leave, regardless of gender
- ● Fun stuff like annual festive gifts, discounted food and drinks at our Bunnings Cafe, and travelling store team member opportunities
- ● We're genuinely invested in your career and no matter where you start with us, that pathway is yours to build
- ● An adult pay rate for 18 years of age and above at 30.74 per hour for this role
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