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Kitchen Specialist \ Customer Service Team Member
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Customer Service Call Centre
💰 Salary Not shared
📊 Market A$4,500–A$6,000/mo (A$54,000–A$72,000/yr)
About the Company
You'll be part of a workplace where you'll feel like you belong. We love the diversity across our teams, brought together in an inclusive culture guided by our values. We welcome applications from individuals of all ages, cultural backgrounds, abilities, sexual orientations, and gender identities. We strongly encourage Aboriginal and Torres Strait Islander peoples to apply and join us in shaping a workplace that celebrates First Nations voices, perspectives, and contributions.
About the Role
As a Kitchen Specialist, you'll provide the best experience for all our customers kitchen and bathroom needs. From giving advice on fixtures and fittings to full design, order and installation projects, you'll play a key part in making our customers projects transform into real-life results.
Responsibilities
- ● Provide exceptional customer service, understanding their needs, preferences and budget
- ● Guide customers to suitable design services and produce quotes
- ● Stock management, keeping up to date on newly featured products whilst ensuring a clean and tidy work environment
- ● Generate sales and managing on-going orders
- ● Work as part of a supportive and inclusive team who are making a difference and have fun along the way
Requirements
- ● A genuine passion for customer experience
- ● The ability to engage and connect with our customers to assist with their project journey
- ● An eagerness to learn about products and services
- ● To act with integrity, be safe and do your best
- ● The availability to work flexible hours (including late nights, early mornings and weekends)
Benefits
- ● Team discount at Bunnings and other Wesfarmers brands including Kmart, Target and Officeworks to name a few
- ● Free standard OnePass membership
- ● Access to over 100+ exclusive team member benefits across health, shopping, travel and stay, wealth, work and leave
- ● 12 weeks paid parental leave, regardless of gender
- ● Fun stuff like annual festive gifts, discounted food and drinks at our Bunnings Cafe, and travelling store team member opportunities
- ● An adult pay rate for 18 years of age and above at 30.45 per hour for this role
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