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Customer Service Team Member
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Customer Service Call Centre
💰 Salary Not shared
📊 Market A$3,000–A$4,500/mo (A$36,000–A$54,000/yr)
About the Company
We are the leading retailer of home improvement and outdoor living products in Australia & New Zealand and a major supplier to project builders, commercial tradespeople and the housing industry. Our ambition is to provide our customers with the widest range of home improvement products in accordance with our lowest prices policy, backed with the best service. Our social media community standards can be found here: https://www.bunnings.com.au/policies/community-standards Retail Specialties: Retail, Trade, Commercial, Technology, Data and Analytics, Supply Chain, Merchandising, Finance
About the Role
Our team members are the face of Bunnings, always prepared to give it a red hot go. They provide a friendly and helpful service to everyone who walks through our doors, making sure every experience counts. Our customers are met with passionate team members ready to provide the tools and advice on a wide range of products and services to help make their D.I.Y dream a reality.
Responsibilities
- ● Provide customers with the best experience across the store.
- ● Be responsible for stock management while ensuring a clean and tidy work environment.
- ● Serve customers via checkout registers.
- ● Work as part of a supportive and inclusive team that makes a difference to the community and has fun along the way.
Requirements
- ● A genuine passion for customer experience.
- ● Ability to approach, connect, and confidently interact with customers.
- ● Eagerness to learn about products and services.
- ● Act with integrity, be safe, and do your best.
- ● Availability to work flexible hours, including late nights, early mornings, and weekends.
Benefits
- ● Team discount at Bunnings and other Wesfarmers brands including Kmart.
- ● Access to over 100+ exclusive team member benefits across health, shopping, travel and stay, wealth, work and leave.
- ● 12 weeks paid parental leave, regardless of gender.
- ● Fun perks such as annual festive gifts, discounted food and drinks at the Bunnings Cafe, and traveling store team member opportunities.
- ● We're genuinely invested in your career and no matter where you start, that pathway is yours to build.
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