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Customer Service Team Member - Replenishment
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Customer Service Call Centre
💰 Salary Not shared
📊 Market A$3,800–A$4,500/mo (A$45,600–A$54,000/yr)
About the Company
Bunnings, a flagship hardware retailer owned by Wesfarmers, offers a wide range of tools, building materials and home improvement products. The company provides its employees discounts across the Wesfarmers portfolio, including Kmart, Target and Officeworks, and promotes an inclusive culture that values diversity.
About the Role
The role is a full time warehouse team member who acts as the face of Bunnings, delivering friendly and helpful service to every customer. The position involves providing customers with the best experience across the store, managing stock efficiently, serving customers at checkout registers, and working within a supportive, inclusive team that makes a difference in the community. The role pays an adult hourly rate of 28.64 for employees 18 years of age and above.
Responsibilities
- ● Provide customers with the best experience across the store.
- ● Manage stock efficiently while keeping the workspace clean and tidy.
- ● Serve customers with a smile at our checkout registers.
Requirements
- ● Must be available to work afternoon and evenings throughout the week.
- ● Candidates with forklift, walkie stacker, or electric pallet jack experience are encouraged to apply.
- ● A genuine passion for customer experience with energy and enthusiasm.
- ● Ability to approach, connect and confidently interact with customers.
- ● Enthusiasm for learning about products and services and readiness to lend a hand across different areas of the store.
- ● Act with integrity, be safe and do your best.
- ● Availability to work flexible hours including late nights, early mornings and weekends.
Benefits
- ● Team discount at Bunnings and other Wesfarmers brands including Kmart, Target and Officeworks.
- ● Free standard OnePass membership.
- ● Access to over 100+ exclusive team member benefits across health, shopping, travel and stay, wealth, work and leave.
- ● 12 weeks paid parental leave, regardless of gender.
- ● Annual festive gifts, discounted food and drinks at our Bunnings Cafe, and traveling store team member opportunities.
- ● Genuine investment in your career, with the opportunity to build your own career pathway.
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