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Customer Service Team Member
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Customer Service Call Centre
💰 Salary Not shared
📊 Market A$3,500–A$4,500/mo (A$42,000–A$54,000/yr)
About the Company
Bunnings is a leading Australian home improvement retailer and a part of Wesfarmers, offering a wide range of DIY, gardening, and home products. The company values an inclusive culture, diversity, and community impact, providing team members with discounts across Bunnings and other Wesfarmers brands such as Kmart, Target, and Officeworks.
About the Role
The role involves being the face of Bunnings, delivering friendly and helpful service to every customer who walks through the doors. Team members help shoppers find the right products, share expert advice, and ensure each DIY dream becomes a reality, while earning an adult hourly rate of 28.64.
Responsibilities
- ● Provide customers with the best experience across the store.
- ● Manage stock efficiently while keeping the workspace clean and tidy.
- ● Serve customers with a smile at checkout registers.
Requirements
- ● A genuine passion for customer experience with energy and enthusiasm.
- ● Ability to approach, connect, and confidently interact with customers.
- ● Enthusiasm for learning about products and services and readiness to assist across different store areas.
- ● Act with integrity, maintain safety, and consistently do your best.
- ● Availability to work flexible hours, including late nights, early mornings, and weekends.
Benefits
- ● Team discount at Bunnings and other Wesfarmers brands including Kmart, Target and Officeworks.
- ● Free standard OnePass membership.
- ● Access to over 100+ exclusive team member benefits across health, shopping, travel, stay, wealth, work and leave.
- ● 12 weeks paid parental leave, regardless of gender.
- ● Annual festive gifts, discounted food and drinks at the Bunnings Cafe, and travelling store team member opportunities.
- ● Career investment with pathways for personal growth.
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