Administration ManagerBolton Clarke · Lismore & Far North Coast NSW
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Bolton Clarke

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Administration Manager

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🗓️ Posted 2026-09-14 Lismore & Far North Coast NSW Full-time Hybrid Healthcare Medical
💰 Salary Not shared 📊 Market A$5,500–A$7,500/mo

About the Company

Bolton Clarke Group is one of Australia's largest independent, not-for-profit providers of home care, retirement living and residential aged care, operating nationally and internationally, with 88 Aged Care Homes across QLD, NSW, VIC, SA & WA.

About the Job

The Administration Manager is a critical role where you will be required to think on your feet and juggle multiple demands to ensure the successful operation of the home.

Role & Responsibilities

  • ● Provide overall administrative support that effectively contributes to the successful operation of the home
  • ● Manage sales enquiries from prospective residents, families and referrers
  • ● Conduct high-quality tours, converting enquiries into admissions through effective relationship management
  • ● Develop and maintain referral partnerships with hospitals, discharge planners, GPs, allied health professionals, and community groups
  • ● Promote available resident services, packages and lifestyle offerings, ensuring residents are aware of and can access options that best meet their needs
  • ● Oversee/manage the front desk reception/concierge
  • ● Roster Management and Employee Compliance
  • ● Resident Admission record and documentation management
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  • ● Ensure all home administration supplies, and equipment is maintained and consistent with requirements
  • ● Record and expense management
  • ● Coordinate meeting, minutes and action items

Requirements

Education

  • ● A caring and kind manner, and be comfortable interacting with residents and their families

Experience

  • ● Recent and strong experience in an Administration role, with aged care or healthcare experience desirable
  • ● Experience with rostering management and hiring processes is preferred

Skills

  • ● Proven sales and customer service experience
  • ● High proficiency in the use of all Microsoft Office Suites, including Excel knowledge, which is essential
  • ● Experience or the ability to use various systems, including quality management systems, internal database, and Humanforce rostering system, is desirable
  • ● Highly organised and able to effectively manage and prioritise multiple tasks
  • ● Ability to maintain a high level of confidentiality at all times
  • ● Valid working rights in Australia
Credential Requirements for Australia
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AMC MCQ + Clinical Exam

Australian Medical Council

Must have to work
Cost: AUD 3,500–5,000 Timeline: 1–2 years
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AHPRA Registration

Australian Health Practitioner Regulation Agency

Must have to work
Cost: AUD 700–900/year Timeline: 4–8 weeks

Legally required to use protected title and practise

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AHPRA Registration (Nursing and Midwifery)

Australian Health Practitioner Regulation Agency (NMBA)

Must have to work
Cost: AUD 200–400/year Timeline: 4–8 weeks
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AHPRA Pharmacy Board Registration

Australian Health Practitioner Regulation Agency

Must have to work
Cost: AUD 400–700/year Timeline: 3–6 months
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ADC Written + Practical Examination

Australian Dental Council

Must have to work
Cost: AUD 5,000–8,000 Timeline: 1–2 years
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AHPRA Dental Board Registration

Australian Health Practitioner Regulation Agency

Must have to work
Cost: AUD 400–700/year Timeline: 4–8 weeks