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Workday Support ManagerBolton Clarke · Brisbane CBD & Inner Suburbs Brisbane QLD
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Bolton Clarke

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Workday Support Manager

🗓️ Posted 2026-09-29 Brisbane CBD & Inner Suburbs Brisbane QLD Full-time Hybrid ICT
💰 Salary Not shared 📊 Market A$10,833–A$13,333/mo

About the Company

Home and Community Support, Retirement Living and Residential Aged Care Bolton Clarke is Australia's largest independent, not-for-profit aged care provider shaping the future of positive ageing. With RSL Queensland and the Royal District Nursing Service at the heart of our DNA, we have been caring for Australians since 1885. Today, our exceptional teams support more than 130,000 people to live independently at home and across our 43 retirement living communities and 87 residential aged care homes. Everything we do is dedicated to enabling, celebrating and supporting older Australians to live and age positively. Hospitals and Health Care Specialties: Home nursing, Home assistance, Telehealth, Assisted living, Retirement living, Residential aged care, Translated health information, Research, Aged health, Mental Health, aged care, home care, seniors health, homeless support, nursing, allied health

Responsibilities

  • ● Bolton Clarke Group one of Australia's largest independent, not-for-profit providers of home care, retirement living and residential aged care, operating nationally and internationally. Bolton Clarke Residential group now has 87 Aged Care Homes across QLD, NSW, VIC, SA & WA, with the inclusion of the Allity, McKenzie & Acacia Living Group.
  • ● Are you an experienced Workday leader ready to lead a dedicated team and shape the future of a critical enterprise platform
  • ● Bolton Clarke is seeking an experienced Workday Support Manager to lead our Workday Support team and oversee the operational management, governance, support and continuous improvement of the Workday platform.
  • ● Reporting to the Head of People Services, you will be responsible for building team capability and ensuring Workday services are delivered securely, reliably and in line with business priorities and governance requirements.
  • ● This role can be based at one of our support offices in Brisbane, Sydney or Melbourne.
  • ● What will you be doing
  • ● Lead, coach and develop the Workday Support team
  • ● Manage Workday incidents, service requests, priorities and escalations
  • ● Oversee platform configuration, business processes, security, data and workflows
  • ● Lead the resolution of complex and business-critical Workday issues
  • ● Manage Workday releases, upgrades, testing and production deployment
  • ● Strengthen platform governance, data quality, privacy, security and audit controls
  • ● Manage Workday vendor relationships and support services
  • ● Oversee the Workday change pipeline and contribute to the platform roadmap
  • ● Transition system enhancements and projects into business-as-usual support
  • ● Identify opportunities to simplify processes, improve self-service and enhance the employee and leader experience.
  • ● What will you bring
  • ● Previous Workday experience is essential for this position.
  • ● Demonstrated experience supporting, administering and optimising Workday in a large or complex organisation
  • ● Strong functional knowledge of Workday HCM, business processes, security, configuration and data management