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Business AnalystBolton Clarke · Brisbane CBD & Inner Suburbs Brisbane QLD
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Bolton Clarke

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Business Analyst

🗓️ Posted 2026-09-17 Brisbane CBD & Inner Suburbs Brisbane QLD Full-time Hybrid ICT
💰 Salary Not shared 📊 Market A$800–A$16,250/mo

About the Company

Bolton Clarke Group one of Australia's largest independent, not-for-profit providers of home care, retirement living and residential aged care, operating nationally and internationally. Bolton Clarke Residential group now has 88 Aged Care Homes across QLD, NSW, VIC, SA & WA, with the inclusion of the Allity, McKenzie & Acacia Living Group. Bolton Clarke is seeking two experienced Business Analysts to support a portfolio of enterprise technology transformation initiatives. These will be a 6-month fixed term contract with a strong view to extend. These roles will play a key part in shaping future technology solutions across Identity & Access Management (IAM), Unified Communications and Telephony, End User Computing, technology procurement and broader infrastructure modernisation programs. Reporting to the Senior Project Manager, you will work closely with business stakeholders, technology teams, solution architects and vendors to understand business needs, define requirements and support the delivery of fit-for-purpose solutions.

Responsibilities

  • ● Lead business analysis activities across technology transformation projects.
  • ● Facilitate workshops and stakeholder engagement sessions to elicit and analyse requirements.
  • ● Document business, functional and non-functional requirements, user stories and acceptance criteria.
  • ● Assess current-state processes and define future-state solutions and improvements.
  • ● Partner with technical teams, architects and vendors to support solution design and implementation.
  • ● Contribute to business cases, solution assessments, procurement activities and vendor evaluations.
  • ● Support testing, business readiness and implementation planning.

Requirements

  • ● You are an experienced Business Analyst who can confidently operate between business and technology teams and enjoys working on complex transformation initiatives.
  • ● Demonstrated experience delivering technology, digital or enterprise transformation projects.
  • ● Proven ability to translate business needs into practical solution outcomes.
  • ● Strong analytical, problem-solving and documentation skills.
  • ● Highly Regarded Experience
  • ● As we are recruiting for two positions across different streams of work, experience in one or more of the following areas will be highly regarded:
  • ● Identity & Access Management (IAM)
  • ● Unified Communications and Telephony
  • ● Microsoft technology environments, including Teams
  • ● End User Computing and workplace technology initiatives
  • ● Technology procurement, vendor evaluations and market assessments
  • ● Infrastructure, cloud or enterprise technology projects
  • ● Healthcare, aged care, community care or other regulated environments
  • ● Why Work For Bolton Clarke:
  • ● Excellent work/life balance with shifts that suit your personal needs
  • ● A caring team environment with strong clinical and allied health support
  • ● Career progression and development opportunities
  • ● Generous salary packaging and not-for-profit tax benefits - claim up to 18,550 tax free
  • ● Private health insurance and gym discounts
  • ● An Employee Assistance Program for staff and family