Administration ManagerBolton Clarke · All Gold Coast QLD

Administration Manager

🗓️ Posted 2026-09-07 All Gold Coast QLD Full-time Hybrid Healthcare Medical
💰 Salary Not shared 📊 Market A$6,250–A$8,750/mo

About the Company

Bolton Clarke Group is one of Australia's largest independent, not-for-profit providers of home care, retirement living and residential aged care, operating nationally and internationally. Bolton Clarke Residential group now has 88 Aged Care Homes across QLD, NSW, VIC, SA & WA, with the inclusion of the Allity, McKenzie & Acacia Living Group.

About the Role

The Administration Manager is a critical role where you will be required to think on your feet and juggle multiple demands to ensure the successful operation of the home.

Responsibilities

  • ● Provide overall administrative support that effectively contributes to the successful operation of the home
  • ● Promote available resident services, packages and lifestyle offerings, ensuring residents are aware of and can access options that best meet their needs
  • ● Oversee/manage the front desk reception/concierge
  • ● Roster Management and Employee Compliance
  • ● Resident Admission record and documentation management
  • ● Ensure all home administration supplies, and equipment is maintained and consistent with requirements
  • ● Record and expense management
  • ● Coordinate meeting, minutes and action items

Requirements

  • ● Recent and strong experience in an Administration role (aged care or healthcare desirable)
  • ● Proven sales and customer service experience
  • ● High proficiency in the use of all Microsoft Office Suites, including Excel knowledge (essential)
  • ● Experience with rostering management and hiring processes preferred
  • ● A caring and kind manner and be comfortable interacting with residents and their families
  • ● Experience or the ability to use various systems including quality management systems, internal database and Humanforce rostering system (desirable)
  • ● Highly organised & able to effectively manage and prioritise multiple tasks
  • ● Ability to maintain a high level of confidentiality at all times
  • ● Valid working rights in Australia
  • ● Prior to commencement - complete a National Police Check and or a NDIS Workers Check (or willingness to obtain)