Senior Technical Success ConsultantAVEVA · 3 Locations

Senior Technical Success Consultant

🗓️ Posted 2026-10-01 3 Locations Hybrid ICT
💰 Salary Not shared 📊 Market 4,500 GBP–6,500 GBP/mo

About the Company

AVEVA is creating software trusted by over 90% of leading industrial companies. Salary Range: This pay range represents the minimum and maximum compensation that the position offers, and final compensation can vary within the range depending on work location, job experience, skills, and relevant educational attainment and/or training. Title: Senior Technical Success Consultant Location : Houston, TX; Philadelphia, PA; Calgary Product Area: This role is focusing on candidates with AVEVA Engineering and AVEVA Schematic knowledge and experience. Functional Responsibility: Understand the customer's technology stack, organization, technology governance policies and strategic objectives related to how AVEVA solutions will be used. Inform customers of best practices, pitfalls/opportunities to avoid adoption hurdles, help them make informed decisions. Identify potential configuration or design related issues. Review functional capabilities and proposed changes to avoid issues that may impair system performance or stability. Provide AVEVA application tuning and performance advice. Assess system readiness for upgrade and facilitate upgrade planning. Assist customers with the deployment of major version upgrades and adoption of new technology. Deliver feature adoption advice, demo new features, identify gaps in feature usage and provide license optimization recommendations. Support resolution of technical issues causing stalled customer journ

Requirements

  • ● Detailed understanding of how their primary technology is applied in the customer's industry, including customer KPI's and typical outcomes.
  • ● Effective communicator provides empathetic direction to customer (and AVEVA) on best course of action.
  • ● Active listener who can join the dots between what would benefit the customer and how AVEVA can assist.
  • ● Comfortable with best practices in situations involving high levels of complexity.
  • ● Bachelor level degree in technical field such as Computer Science, Computer Engineering, Electrical/Electrical Engineering.
  • ● + years performing technical support for AVEVA software of their specialty.
  • ● + years creating solutions with AVEVA products.
  • ● + years technical project management or technical lead engineering experience implementing AVEVA software solution projects.
  • ● + years technical pre-sales consultancy with AVEVA products
  • ● + years solution support engineer with AVEVA products
  • ● (in absence of a degree, at least 8 years of experience will be required)
  • ● Valid Passport is required.
  • ● Excellent software technology acumen
  • ● Expert level domain knowledge for which they are qualified.
  • ● Strong leadership, customer service, and interpersonal relationship skills
  • ● Solid oral, written, presentation, and communication skills.
  • ● Familiar with infrastructure environments related to AVEVA software deployments.
  • ● Ability to work as part of a team to solve problems and share best practices.
  • ● Ability to set priorities and manage multiple activities.
  • ● A background in architectures and enterprise-wide design methodologies, a plus