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Director, Operations IT - Program Delivery ManagementAstraZeneca · 2 Locations
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AstraZeneca

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Director, Operations IT - Program Delivery Management

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🗓️ Posted 2026-08-21 2 Locations Full-time Hybrid ICT
💰 Salary Not shared 📊 Market 8,000 GBP–12,000 GBP/mo

About the Company

AstraZeneca embraces diversity and equality of opportunity. We are committed to building an inclusive and diverse team representing all backgrounds, with as wide a range of perspectives as possible, and harnessing industry-leading skills. We believe that the more inclusive we are, the better our work will be. We welcome all.

Responsibilities

  • ● Guide the success and delivery of strategic technology programs, from conception to operation.
  • ● Create a compelling program vision and drive business value.
  • ● Bridge technology, business, and user experience, blending a program-focused approach with agile methods to consistently deliver value and ensure that technology strategies match business objectives.
  • ● Oversee program vision and execution, while promoting collaboration, innovation, and ongoing improvement across cross-functional delivery teams.
  • ● Work closely with stakeholders to develop, articulate, and share the IT Program Plan, dependencies, Risks and Issues, making sure all teams including engineering, design, and business - are aligned.
  • ● Serve as the primary program orchestrator and be responsible for driving program and ensuring "value" delivery.
  • ● Develop program-focused delivery teams and adopt agile methodologies to continually enhance the program through iterative improvements.
  • ● Manage the program backlog, translate business needs into detailed requirements, and prioritize features based on business value, user feedback, and technical feasibility.
  • ● Be accountable for Program finance, including forecasting, budget management, and timely accruals.
  • ● Define and track Key Performance Indicators (KPIs) including measuring both value and outcomes (as desired with investment case).
  • ● Act as the primary point of contact between IT leaders and engineering/technical teams.
  • ● Lead vendor management, including negotiation of deliverables, acceptance criteria, and costs.
  • ● Proactively identify, assess, and mitigate risks (technical, market, project) and ensure compliance with internal and external regulations (e.g., GxP, if applicable).

Requirements

  • ● Ability to manage senior stakeholders and build IT Program vision and roadmaps.
  • ● Extensive experience delivering medium to large-scale IT Programs and programs (USD 5M+ or multi-disciplinary delivery teams 15).
  • ● Proven accountability for IT Program finance, including forecasting and timely accruals.
  • ● Hands-on, practical experience delivering programs and utilizing modern tools and methodologies such as Agile.
  • ● Strong program-centric mindset with experience managing the program lifecycle (e.g., Concept to DevOps, backlog prioritization, KPI analysis).
  • ● Background in manufacturing, supply chain, and/or quality domains (GxP, MES, etc.).
  • ● Excellent communication, negotiation, and conflict resolution skills, with experience engaging C-level executives.
  • ● Strong vendor management capabilities.
  • ● Strategic & Analytical Thinking: Ability to use data and user feedback to make decisions.
  • ● User Empathy: A customer-centric mindset.
  • ● Experience working in the pharmaceutical industry (desirable).
  • ● Familiarity with GXP, GCP practices (desirable).