Virtual Medical RepresentativeAstraZeneca · Algeria - Algiers
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AstraZeneca

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Virtual Medical Representative

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🗓️ Posted 2026-09-21 Algeria - Algiers Full-time Hybrid Sales
💰 Salary Not shared 📊 Market 100,000 GBP–200,000 GBP/mo

About the Company

We're transforming the future of healthcare by unlocking the power of what science can do for people, society and the planet. For more information, visit www.astrazeneca.com. Community Guidelines: bit.ly/2MgAcio Pharmaceutical Manufacturing Specialties: Pharmaceutical, Biopharmaceutical, Innovation, Research and development, Global business

About the Role

The Virtual Medical Representative is responsible for engaging Healthcare Professionals through approved digital and remote channels to deliver high-quality scientific and promotional interactions that support customer engagement, business objectives, and improved patient outcomes. The role acts as a digital-first customer engagement partner, using virtual detailing, approved email, remote meetings, webinars, and CRM-based follow-up to build meaningful customer relationships, expand reach, and improve the customer experience.

Responsibilities

  • ● Deliver compliant and impactful virtual interactions with HCPs through approved digital channels.
  • ● Conduct remote detailing sessions using platforms such as Veeva Engage, Microsoft Teams, Zoom, approved email, and other company-approved tools.
  • ● Build trusted relationships with customers through consistent, value-driven engagement.
  • ● Adapt communication style and channel mix based on customer needs, preferences, and digital affinity.
  • ● Communicate product, disease area, and scientific information clearly and accurately to HCPs.
  • ● Tailor discussions to customer needs while maintaining compliance with local regulations and company policies.
  • ● Maintain strong understanding of product knowledge, clinical evidence, market dynamics, and competitor activity.
  • ● Execute coordinated omnichannel engagement plans in partnership with Sales, Marketing, Medical, and Digital teams.
  • ● Support customer journeys through virtual calls, approved follow-up communications, webinars, and digital content.
  • ● Use customer insights and engagement data to improve the quality and relevance of future interactions.
  • ● Achieve agreed engagement, activity, and business objectives.
  • ● Maintain accurate records of customer interactions within approved CRM systems.
  • ● Share customer feedback, market intelligence, and engagement learnings with relevant internal teams.
  • ● Partner with field sales teams, marketing, medical affairs, and digital marketing to provide a seamless customer experience.
  • ● Contribute to best-practice sharing and continuous improvement of virtual engagement approaches.
  • ● Support adoption of new digital capabilities and customer engagement models.

Requirements

  • ● Bachelor degree in Pharmacy, Medicine, Veterinary Medicine, Science, or a related healthcare field.
  • ● Strong communication and presentation skills.
  • ● Ability to build relationships and influence through virtual channels.
  • ● High digital literacy and comfort using CRM, collaboration, and digital engagement platforms.
  • ● Self-motivated, well organized, and able to manage customer engagement remotely.
  • ● Strong understanding of compliance requirements in pharmaceutical products