search Browse Jobs
Human Factors SpecialistArriva Group · Crewe
Arriva Group logo

Arriva Group

company page ↗

Human Factors Specialist

🗓️ Posted 2026-08-13 Crewe Hybrid Healthcare Medical
💰 Salary Not shared 📊 Market 2,916 GBP–4,166 GBP/mo

About the Company

Human Factors Specialist Hybrid working with travel across Rail Services locations required Reporting to: Head of Safety - Arriva Rail Services Contract: Permanent Location: Flexible / Hybrid Arriva Rail Services brings together a range of rail businesses that support the safe, reliable and efficient delivery of rail transport services across the UK. Safety is at the heart of everything we do, and we are committed to continuously improving safety performance, operational effectiveness and colleague wellbeing through innovation and industry best practice. We have an exciting opportunity to join our Rail Services Safety team as a Human Factors Specialist. In this role, you will support the implementation, monitoring and continual improvement of our Human Factors Strategy, providing specialist expertise, operational support and coaching to leaders and frontline teams across the business.

About the Role

Reporting to the Head of Safety, you will play a key role in embedding Human Factors principles across Rail Services, helping to improve safety performance, operational effectiveness and workforce wellbeing. Working closely with operational managers, engineering teams and HSEQ professionals, you will deliver Human Factors programmes, support investigations, facilitate learning activities and provide data-driven insights that drive continuous improvement.

Responsibilities

  • ● Support the delivery of the Rail Services Human Factors Strategy and Human Factors Integration programme.
  • ● Provide specialist Human Factors expertise to operational and engineering teams.
  • ● Coordinate and support Human Factors assessments across Rail Services operations.
  • ● Drive continuous improvement initiatives focused on safety, human performance and operational effectiveness.
  • ● Support investigations and learning activities using Human Factors methodologies.
  • ● Develop reporting, dashboards and trend analysis to support governance and decision-making.
  • ● Build Human Factors capability through coaching, awareness and training activities.
  • ● Support fatigue, workload, ergonomics and organisational change programmes.
  • ● Support the development and maintenance of Human Factors standards within the Rail Services Safety Management System.
  • ● Facilitate Human Factors assessments for operational and maintenance activities to optimise safety and efficiency.
  • ● Coordinate assessments relating to workstation design, shift patterns, workload and working practices.
  • ● Support business growth and organisational change projects by ensuring Human Factors principles are embedded throughout.
  • ● Monitor Human Factors improvement projects and coordinate associated action plans.
  • ● Facilitate Learning Teams and support the sharing of safety learning across the business.
  • ● Support investigations using recognised Human Factors techniques.
  • ● Produce Human Factors performance reports, dashboards, KPI reporting and trend analysis.
  • ● Develop toolbox talks, awareness materials and learning resources.
  • ● Coach managers and operational leaders in the practical application of Human Factors principles.
  • ● Maintain Human Factors standards, guidance and templates.
  • ● Represent Rail Services in internal and external industry working groups and forums.

Requirements

  • ● Knowledge of RSSB Human Factors guidance.
  • ● Knowledge of ORR RM3 and Safety Management Systems.
  • ● Working knowledge of Microsoft Power BI.

Benefits

  • ● This is an opportunity to influence safety, human performance and operational excellence across a diverse rail services portfolio. You'll work with operational leaders, safety professionals and industry stakeholders to deliver meaningful improvements that enhance both safety outcomes and colleague wellbeing.
  • ● Whether you're already working within the rail sector or looking to bring your Human Factors expertise from aviation, defence, manufacturing, energy or another safety-critical environment, you'll have the opportunity to make a visible impact across the business.
  • ● How to Apply
  • ● All applications for this vacancy are to be submitted online. If you have applied and been rejected for this role or a role with a similar skill set in the last 6 months, we will not re-consider you for this position. After 6 months, we will treat your application as a new one.
  • ● Due to the energising nature of our vacancies, application close dates, when stated, are indicative and may be subject to change so please apply as soon as possible to avoid disappointment.
  • ● Shortlisting of applications and interviews for this role will take place while the advert is live; the advert will close once the successful candidate is found. Candidates are therefore encouraged to submit applications as soon as possible.
  • ● We acknowledge the importance of our people's diverse experiences, talents and cultures. Embracing diversity and inclusion is a key component of our talent strategy. The creation of a diverse, inclusive workforce is central to our ability to unlock potential and enhance our success.