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Retirement Living Coordinator
Community Services Development
💰 Salary Not shared
📊 Market A$5,000–A$6,500/mo (A$60,000–A$78,000/yr)
About the Company
Transform lives, every single day Do you want a career that means more At Anglicare Sydney, we bring the strength, support and strategy to make it happen. We are a well-respected not-for-profit that's been serving society's most vulnerable for more than 170 years. Each year, we achieve life-changing outcomes for the 40,000+ people who rely on our person-centered support. And now, we're extending our reach and impact even further. At Anglicare we are looking for a Retirement Living Coordinator who will play a key role in supporting residents to live independently, stay connected and enjoy a positive retirement living experience. Join a supportive and resident-focused team where community, connection and exceptional customer service are at the heart of everything we do. Your Opportunity This is a full-time onsite opportunity based at Minto Gardens, working Monday to Friday from 8:00am to 4:00pm As a Retirement Living Coordinator , you will be working for resident wellbeing through the coordination of activities, events, communications, and community initiatives while providing high-quality customer service and administrative support to ensure the smooth day-to-day operation of the village.
Responsibilities
- ● teams to ensure residents can easily access the services and support they need while maintaining a welcoming, vibrant and well-managed village environment.
- ● With professionalism, empathy and a customer-focused approach, you will:
- ● Resident Services & Customer Experience
- ● Provide exceptional customer service to residents, families, visitors and service providers
- ● Respond promptly and professionally to resident enquiries, requests and concerns
- ● Welcome new residents and assist with their transition into village life.
- ● Assist with village tours and welcome prospective residents.
- ● Administration & Operational Support
- ● Maintain resident databases, records, and administrative documentation.
- ● Prepare newsletters, notices, calendars, and other resident communications.
- ● Organise bookings for community spaces, activities, and village facilities.
- ● Support occupancy enquiries and village communications
- ● Assist with resident meetings, forums, and committee groups.
- ● Resident Wellbeing & Community Engagement
- ● Assist with organising events, activities and community engagement opportunities
- ● Coordinate external presenters, entertainers, volunteers, and community groups.
- ● Safety, Compliance & Continuous Improvement
- ● Promote workplace safety and compliance with WHS requirements
- ● Monitor community areas and report maintenance or safety concerns.
- ● Identify opportunities to improve resident experiences and village services
Requirements
- ● You are a highly organised and customer-focused professional who enjoys building relationships and supporting older people to live well and stay connected to their community.
- ● What's Required
- ● + years of experience in administration, coordination, customer service or resident services
- ● + years of experience in computer literacy and confidence using technology systems using MS office suite
- ● Strong organisational and time-management skills
- ● Excellent communication and interpersonal skills
- ● Strong problem-solving and relationship management skills
- ● Ability to work independently and collaboratively within a team
- ● What's Preferred
- ● + years of experience within retirement living, aged care, community services or a similar environment
- ● Understanding of the needs of older people and resident-centred service delivery
- ● Why Anglicare
- ● We provide meaningful opportunities and choice, both for the individuals and communities we support, and the dedicated people hereto make it happen.
- ● At Anglicare, you'll get the security, stability and opportunities that come with a strong, well-established organisation that's ready for the future. You'll belong to a community of kind, humble, and respectful people of all faiths and backgrounds. You will also be supported to gain new knowledge, deepen your experience and expertise, and shape a rewarding career.
- ● On top of that, here are just some of the tangible benefits you will enjoy in a career with us:
- ● Pay less tax on your income and increase your take home pay. With salary packaging, up to 15,900 of your income is tax-free.
- ● Spend up to 2,650 on accommodation, meals and entertainment and also tax free with salary packaging.
- ● Ongoing professional development and leadership training to advance your career
- ● Exclusive discounts to over 400 retailers
- ● Employee Assistance Program and Fitness Passport with discounts to over 800 gyms for you and your family
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